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Refiner vs Cognito Forms Comparison

Last updated:

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

Cognito Forms

4.9(348 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

Refiner vs Cognito Forms — at a glance

FeatureRefinerCognito Forms
Rating5.0 / 54.9 / 5
Reviews8348
Starting price$79 /Month$15 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyUS

Key differences between Refiner and Cognito Forms

  • Pricing: Refiner starts at $79 /Month, while Cognito Forms starts at $15 /Month.
  • User satisfaction: Refiner scores higher with a 5.0-star average.
  • Deployment: Refiner supports SaaS/Web/Cloud; Cognito Forms supports SaaS/Web/Cloud.

Refiner vs Cognito Forms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Refiner - Survey/ User Feedback Software
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Cognito Forms - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

Cognito Forms

Best for

Large Enterprises, Medium Business, Small Business

Refiner typically suits Large Enterprises and Medium Business. Cognito Forms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection ... Read More about Cognito Forms

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $15

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.93

(348)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Refiner has not given any software demo yet

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Step 1 of 4

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How do Refiner and Cognito Forms Compare on Features?

Total Features

10 Features

22 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Refiner and Cognito Forms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $15

      Pricing Plans

      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      • Not Available

      Pricing Page

      Refiner pricing
      Cognito Forms pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US

      Refiner User Reviews & Rating Comparison

      User Ratings

      5

      (based on 8 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      334

      9

      4

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is very strong across 348 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use and customize, even for beginners.
      • User-friendly interface with well-designed features.
      • Excellent customer support for assistance and issue resolution.

      Common complaints

      • Need more advanced support for customizations to avoid complexity.
      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Pros and Cons

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      • Easy to use and customize, even for beginners.

      • User-friendly interface with well-designed features.

      • Excellent customer support for assistance and issue resolution.

      • Need more advanced support for customizations to avoid complexity.

      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Refiner or Cognito Forms? Tell buyers what actually differs.

      List of Customers

      Customers

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      No Customers information available.

      Media and Screenshots

      Screenshots

      User Segment screenshot

      5 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Refiner and Cognito Forms in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Refiner or Cognito Forms?
      Refiner edges out the other on user ratings (5.0 vs 4.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Refiner and Cognito Forms offer a free trial?
      Yes, both Refiner and Cognito Forms offer a free trial.
      What is the starting price of Refiner vs Cognito Forms?
      Refiner starts at $79 /Month. Cognito Forms starts at $15 /Month.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.
      What are the top alternatives to Cognito Forms?
      Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.