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Razorpay vs Exotel vs Nextiva - Which Tool Fits Your Business?

Razorpay - Payment Gateway Software
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Exotel - Call Center Software
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TL;DR - Quick Comparison Summary

Description

Razorpay's payment gateway software helps online businesses to accept payments from customers using their desktop and mobile devices. This online payment gateway helps you integrate ... Read More

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $1,000

Free Trial Availability

  • No free trial

Spotsaas Score

9.1/10

9.0/10

User Ratings

4.4

(16)
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Software Demo

Demo

How do Razorpay, Exotel and Nextiva Compare on Features?

Total Features

7 Features

8 Features

Unique Features

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      What Do Razorpay, Exotel and Nextiva Cost?

      Pricing Option

          Starting From

          • Not Available
          • $1,000

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          razorpay pricingexotel pricing

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Razorpay vs Exotel User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          32

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Razorpay stands out as a seamless payment solution, highly valued for its user-friendly interface and instant payments. Users appreciate the convenience of tracking attendance, downloading ...Read more

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          Pros and Cons

          Pros and Cons of Razorpay

          • Streamlined payment processing experience with real-time insights and data through an intuitive dashboard.

          • Wide variety of payment options available, including credit cards, debit cards, UPI, netbanking, and integration with major Indian banks.

          • Efficient integration process and easy to use APIs for seamless implementation on websites and applications.

          • Support for multiple currencies and diverse payment modes, offering flexibility for businesses and customers.

          • Challenges with customer support response times, leading to delays in issue resolution and potential dissatisfaction.

          • Complexity in understanding the pricing structure, especially for businesses with specialized needs, and limited clarity on terms and conditions for payment modes.

          Pros and Cons of Exotel

          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Zoho

          Zoho

          Treebo

          Treebo

          FreshToHome

          FreshToHome

          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          Media and Screenshots

          Screenshots

          Hosted payment

          3 Screenshots

          IVR menu

          1 Screenshots

          Videos

          video-0

          4 Videos

          video-0

          4 Videos

          Alternatives

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Exotel offers Free Trial, but Razorpay does not.

          Razorpay is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Exotel begins at $1,000, while pricing details for Razorpay are unavailable.

          Some top alternatives to Razorpay includes Stripe Payments, PayU, Instamojo, Paytm Payment Gateway, PayKun, Stripe Connect, UniPay Gateway, Airpay and Cashfree Payments.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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