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PayU - Payment Processing Software

PayU Review: Is It The Right Payment Processing Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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PayU offers custom pricing plan

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PayU is the way to accept online payments. It provides an easy to use and robust payment processing solution that enables online merchants, businesses and corporations to accept payments using the credit or debit card of their customers.

Pricing

  • PayU offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

PayU Software Demo

PayU was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider PayU

Team types
Large Enterprises, Medium Business

Why teams choose PayU

  • User-friendly interface simplifies payment acceptance

  • Supports various payment methods for customer convenience

  • Quick setup allows for immediate use

Is PayU right for you?

What buyers should know before shortlisting PayU

PayU provides a straightforward payment processing solution that is easy to use for online merchants. Its robust features make it a reliable choice for businesses looking to accept payments efficiently.

Pros and cons

PayU pros and cons

  • PayU pros
  • User-friendly interface simplifies payment acceptance

  • Supports various payment methods for customer convenience

  • Quick setup allows for immediate use

  • PayU cons
  • International support may be limited

  • Transaction fees can be high

1.9/5 rating
57 verified reviews

Ready to try it?

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare PayU side-by-side with top Payment Processing Software alternatives.

JusPay
PangoPay
Global Payments
+7 more
Compare alternatives

What is the pricing of PayU?

PayU uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingPayU offers custom pricing
Pricing Model
Quotation Based

PayU reviews and ratings

Buyer sentiment

Buyer sentiment is cautious across 57 reviews, with several recurring concerns in feedback.

What buyers like

  • Easy to use
  • Robust payment solutions
  • Supports multiple payment methods

Common complaints

  • Limited international support
  • Fees can be high
  • Basic reporting features

1.9

Based on 79 ratings & 57 reviews

Rating Distribution

Excellent

(4)

Very Good

(2)

Good

(2)

Poor

(1)

Poor

(48)

What users are saying

SK

Snehal karia

03/06/21

1 out of 5

Fraud gateway taking your money.please…

Fraud gateway taking your money.please don't do a transcation with it.I lost my money.

N

Nik

02/05/21

1 out of 5

customer support

By no means can I contact customer support to solve the problem.

SR

Simranbir Rajpal

01/25/21

1 out of 5

Worst company .....it's a scam

Worst company .....it's a scam No customer service at all .... don't deal with these morons!!

PV

pranjal verma

12/28/20

1 out of 5

Payumoney has deducted money twice and…

Payumoney has deducted money twice and it hasn't reached the merchant too. They are fraud people. Their customer care service is fraud and won't help ...

Read more

S

SukiStar

12/18/20

1 out of 5

Awful Experience Buying online on PayU at Goodearth India

I have tried to pay for items on an online shop several times and they use the pay U service. Its awful. I gave up after about 10 times of trying to ...

Read more

C

Consumer

12/08/20

1 out of 5

I call for assistance from Romania…

I call for assistance from Romania using the contact number from the website.I wait for 1 hour for someone to answer, in the end after many tries I ...

Read more

Security & Compliance

PayU security and data handling

Key compliance certifications and security features for IT and security teams evaluating PayU.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🌐

Alternatives to PayU

Effortless payments, secure ...

Excellent

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Streamline payments with powerful ...

Excellent

Compare PayU vs PangoPay

Transforming payment processing for ...

Very Good

Compare PayU vs Global Payments

Seamless integration, customizable ...

8.9

Very Good

Compare PayU vs Paytm Payment Gateway

Streamline your payments with ease.

9.1

Very Good

Compare PayU vs Razorpay

The key to seamless online payments.

8.5

Very Good

Compare PayU vs UniPay Gateway

Effortless and secure online ...

8.4

Very Good

Compare PayU vs Airpay

Effortless payments made simple.

8.2

Excellent

Compare PayU vs Better Payment

Simple. Secure. Swift. Your ...

8.6

Very Good

Compare PayU vs Cashfree Payments

Streamline payments, boost profits, ...

Compare PayU vs PayApp

PayU Customers

OLA-logo

OLA

Myntra-logo

Myntra

Dream11-logo

Dream11

Airbnb-logo

Airbnb

Netflix-logo

Netflix

CRED-logo

CRED

goibibo.com-logo

goibibo.com

Redbus-logo

Redbus

Bookmyshow-logo

Bookmyshow

Help & Contact

PayU Support Options

Customer ServiceBusiness HoursOnline
LocationHoofddorp, Netherlands

Frequently Asked Questions About PayU

Common questions buyers ask before choosing PayU.

Buyers commonly note the following limitations of PayU: International support may be limited; Transaction fees can be high; Basic reporting may not meet all needs.

Some top alternatives to PayU includes JusPay, PangoPay, Global Payments, Paytm Payment Gateway and PayApp.

PayU offers Quotation Based pricing model

We don't have information regarding integrations of the PayU as of now.

The starting price is not disclosed by PayU. You can visit PayU pricing page to get the latest pricing.

Ready to try it?

Get started with PayU

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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