PayU Review: Is It The Right Payment Processing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2PayU offers custom pricing plan
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is PayU?
PayU is an online payment processing platform used by e-commerce merchants and online businesses in emerging markets — particularly India, Eastern Europe, and Latin America — to accept credit and debit card payments from customers. It provides a payment gateway and merchant account in a single integration, reducing the need to manage multiple payment vendors. Coverage and feature depth vary significantly by country, so merchants operating across multiple regions should confirm supported markets before integrating.
Pricing
PayU offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
PayU Software Demo
PayU was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider PayU
- Team types
- Large Enterprises, Medium Business
Why teams choose PayU
User-friendly interface simplifies payment acceptance
Supports various payment methods for customer convenience
Quick setup allows for immediate use
Is PayU right for you?
What buyers should know before shortlisting PayU
PayU provides a straightforward payment processing solution that is easy to use for online merchants. Its robust features make it a reliable choice for businesses looking to accept payments efficiently.
PayU pros and cons
- PayU pros
User-friendly interface simplifies payment acceptance
Supports various payment methods for customer convenience
Quick setup allows for immediate use
- PayU cons
International support may be limited
Transaction fees can be high
Ready to try it?
Get started with PayU
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare PayU side-by-side with top Payment Processing Software alternatives.
What is the pricing of PayU?
PayU uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
PayU Pricing Plans
Weighing your options?
Not sure if PayU fits your budget?
PayU reviews and ratings
Buyer sentiment
Buyer sentiment is cautious across 57 reviews, with several recurring concerns in feedback.
What buyers like
- Easy to use
- Robust payment solutions
- Supports multiple payment methods
Common complaints
- Limited international support
- Fees can be high
- Basic reporting features
Are you using PayU?
What users are saying
SK
Snehal karia
03/06/21
Fraud gateway taking your money.please…
Fraud gateway taking your money.please don't do a transcation with it.I lost my money.
N
Nik
02/05/21
customer support
By no means can I contact customer support to solve the problem.
SR
Simranbir Rajpal
01/25/21
Worst company .....it's a scam
Worst company .....it's a scam No customer service at all .... don't deal with these morons!!
PV
pranjal verma
12/28/20
Payumoney has deducted money twice and…
Payumoney has deducted money twice and it hasn't reached the merchant too. They are fraud people. Their customer care service is fraud and won't help ...
Read more
S
SukiStar
12/18/20
Awful Experience Buying online on PayU at Goodearth India
I have tried to pay for items on an online shop several times and they use the pay U service. Its awful. I gave up after about 10 times of trying to ...
Read more
C
Consumer
12/08/20
I call for assistance from Romania…
I call for assistance from Romania using the contact number from the website.I wait for 1 hour for someone to answer, in the end after many tries I ...
Read more
- See if PayU fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of PayU?
Credit card processing is a vital feature offered by software solutions that enables businesses to accept payments from customers using cred…
Fraud detection is a crucial feature that is used in software programs to identify, prevent, and mitigate fraudulent activities. This featur…
Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
PCI (Payment Card Industry) Compliance is a set of security standards that ensures a safe and secure environment for credit and debit card p…
A payment gateway is a technology used in e-commerce websites and applications that enables secure online transactions, allowing customers t…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
When a subscription business charges a customer's credit card for items or services on a regular billing schedule, this is known as recurrin…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
PayU security and data handling
Key compliance certifications and security features for IT and security teams evaluating PayU.
Certifications
Security features
Developer & data
Alternatives to PayU
PayU Customers
OLA
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CRED
goibibo.com
Redbus
Bookmyshow
PayU Support Options
Frequently Asked Questions About PayU
Common questions buyers ask before choosing PayU.
PayU is a Payment Processing Software. PayU offers Payment Processing, Payment Gateway, Online Payments, Credit Card Processing, eCommerce and many more functionalities.
Buyers commonly note the following limitations of PayU: International support may be limited; Transaction fees can be high; Basic reporting may not meet all needs.
Some top alternatives to PayU includes JusPay, PangoPay, Global Payments, Paytm Payment Gateway and PayApp.
PayU offers Quotation Based pricing model
The starting price is not disclosed by PayU. You can visit PayU pricing page to get the latest pricing.
Ready to try it?
Get started with PayU
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Payment Processing Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
