QuestionPro vs Zonka Feedback Comparison
QuestionPro
Starting at $129 /Month
- Free Trial
- Large Enterprises
- Medium Business
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Zonka Feedback leads on user satisfaction with a 5.0-star rating across 37 reviews.
QuestionPro vs Zonka Feedback — at a glance
| Feature | QuestionPro | Zonka Feedback |
|---|---|---|
| Rating | 4.3 / 5 | 5.0 / 5 |
| Reviews | 805 | 37 |
| Starting price | $129 /Month | $24 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | US | Global |
Key differences between QuestionPro and Zonka Feedback
- Pricing: QuestionPro starts at $129 /Month, while Zonka Feedback starts at $24 /Month.
- User satisfaction: Zonka Feedback scores higher with a 5.0-star average.
- Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
QuestionPro vs Zonka Feedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing comprehensive survey and analysis tools.
- You require end-to-end survey management from creation to presentation.
- Your team values robust data analysis and customizable charting features.
- You are a market research, customer success, or HR team in a mid-sized or larger company.
- You need highly specialized survey customizations beyond standard templates.
- You are a very small business or startup with minimal survey needs and tight budgets.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
Description | QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do QuestionPro and Zonka Feedback Compare on Features?
Total Features | 16 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare QuestionPro and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
QuestionPro User Reviews & Rating Comparison
User Ratings | 4.3 (based on 805 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Amazon  Microsoft  |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  7 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  4 Videos |  1 Videos |
Top Alternatives to QuestionPro and Zonka Feedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, QuestionPro or Zonka Feedback?
- Zonka Feedback edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do QuestionPro and Zonka Feedback offer a free trial?
- Yes, both QuestionPro and Zonka Feedback offer a free trial.
- What is the starting price of QuestionPro vs Zonka Feedback?
- QuestionPro starts at $129 /Month. Zonka Feedback starts at $24 /Month.
- What are the top alternatives to QuestionPro?
- Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.