QuestionPro vs Promoter Ninja vs Zonka Feedback Comparison
QuestionPro
Starting at $129 /Month
- Free Trial
- Large Enterprises
- Medium Business
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
QuestionPro vs Promoter Ninja vs Zonka Feedback — at a glance
| Feature | QuestionPro | Promoter Ninja | Zonka Feedback |
|---|---|---|---|
| Rating | 4.3 / 5 | 5.0 / 5 | 4.7 / 5 |
| Reviews | 805 | 5 | 130 |
| Starting price | $129 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between QuestionPro and Promoter Ninja
- Pricing: QuestionPro starts at $129 /Month. Promoter Ninja pricing is not publicly listed.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Promoter Ninja supports SaaS/Web/Cloud.
Compare QuestionPro vs Promoter Ninja vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing comprehensive survey and analysis tools.
- You require end-to-end survey management from creation to presentation.
- Your team values robust data analysis and customizable charting features.
- You are a market research, customer success, or HR team in a mid-sized or larger company.
- You need highly specialized survey customizations beyond standard templates.
- You are a very small business or startup with minimal survey needs and tight budgets.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools. Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows.
Description | QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do QuestionPro, Promoter Ninja and Zonka Feedback Compare on Features?
Total Features | 16 Features | 16 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare QuestionPro, Promoter Ninja and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
QuestionPro vs Promoter Ninja User Reviews & Rating Comparison
User Ratings | 4.3 (based on 805 reviews) | 5 (based on 5 reviews) | |
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity. What buyers like
Common complaints
| Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Amazon  Microsoft  | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  7 Screenshots |  1 Screenshots |
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Videos |  4 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, QuestionPro or Promoter Ninja?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do QuestionPro and Promoter Ninja offer a free trial?
- Yes, both QuestionPro and Promoter Ninja offer a free trial.
- What is the starting price of QuestionPro vs Promoter Ninja?
- QuestionPro starts at $129 /Month. Promoter Ninja starts at Contact for pricing.
- What are the top alternatives to QuestionPro?
- Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.