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Qualified vs Evident vs NextGen Healthcare EHR vs Athenahealth EHR Comparison

Last updated:

Qualified

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates…

Evident

1.6(8 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Evident is a powerful healthcare solutions platform with over 40 years of industry experience. Offering advanced technology, intuitive and efficient models, and streamlined documentation, Evident supports healthcare orga…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

Evident leads on user satisfaction with a 1.6-star rating across 8 reviews.

Qualified vs Evident vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance

FeatureQualifiedEvidentNextGen Healthcare EHRAthenahealth EHR
Rating1.6 / 53.3 / 5
Reviews826
Starting priceContact for pricingContact for pricingContact for pricingContact for pricing
Free trial No No No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversational Marketing SoftwareEHR SoftwareEHR SoftwareEHR Software
Integrations7+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineOnlineOnline
CertificationsSOC 2, HIPAASOC 2, HIPAASOC 2, HIPAA, GDPR
Data residencyUSGlobalUS

Key differences between Qualified and Evident

  • Deployment: Qualified supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Evident supports SaaS/Web/Cloud.

Compare Qualified vs Evident vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversational Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Qualified - Conversational Marketing Software
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Talk to an expert
Evident - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Qualified

Best for

Large Enterprises, Medium Business, Small Business

Evident

Best for

Large Enterprises, Medium Business, Small Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

Qualified typically suits Large Enterprises and Medium Business. Evident tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, ... Read More about Qualified

Evident is a powerful healthcare solutions platform with over 40 years of industry experience. Offering advanced technology, intuitive and efficient models, and streamlined documentation, ... Read More about Evident

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

1.6

(8)

3.3

(26)

Best Company Size

50–1,000 Employees
50 – 1,000+ Employees
5–50 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Qualified

  • Automated 24/7 Lead Engagement: Piper AI SDR handles real-time chat, qualification, email follow-up, and meeting booking, ensuring high-intent visitors are nurtured around the clock.
  • Deep Conversational Personalization : Tailored messaging based on firmographics, intent data, and behavior increases relevance and conversion potential.
  • Robust CRM and Marketing Stack Integration: Natively connects with tools like Salesforce, HubSpot, Marketo, Slack, Outreach, and Demandbase to streamline workflows and data sync.

Evident

No key benefits available yet.

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit

Best fit

Qualified

  • 50–1,000 Employees
  • B2B SaaS, Enterprise Technology, Financial Services, Professional Services, Healthcare Tech
  • VP of Marketing, Demand Generation Manager, SDR/BDR Team Lead, Revenue Operations Manager, Director of Sales Development

Evident

No best-fit guidance available yet.

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Watchouts

Reasons buyers look elsewhere

Qualified

  • While enterprise-grade, Qualified can be feature-heavy for small teams seeking simplicity and speed to launch.
  • Admins note some navigational complexity and overlapping routing logic, which could be challenging without dedicated technical staff.
  • Users request more advanced qualitative analytics on chat transcripts and smart‑button performance.

Evident

No alternatives guidance available yet.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

Software Demo

Demo

No software demo available

Evident has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Qualified, Evident, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?

Total Features

15 Features

6 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Qualified, Evident, NextGen Healthcare EHR and Athenahealth EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Qualified pricing

          Pricing information not available

          NextGen Healthcare EHR pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✓ Yes

          GDPR

          Data Encryption

          Data Residency

          🇺🇸 US

          Qualified vs Evident vs NextGen Healthcare EHR User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          100

          3

          0

          0

          2

          1

          0

          3

          3

          2

          64

          62

          22

          9

          9

          5

          11

          6

          0

          8

          Spotsaas Editor’s POV generated by AI

          What buyers like

          • Customer success team receives high praise for their support and assistance in building experiences.
          • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.
          • Excellent customer service and support provided by Success Architects and Customer Success Managers.

          Common complaints

          • Learning curve for some users, requiring additional support for initial setup and usage.
          • Complex features can be overwhelming initially, especially for users with complex internal processes.
          • Limited reporting capabilities in certain integrations, impacting data visibility and analytics.

          Buyer sentiment

          Buyer sentiment is cautious across 9 reviews, with several recurring concerns in feedback.

          What buyers like

          • Intuitive documentation
          • Streamlined care models
          • Interoperability features

          Common complaints

          • Complex integration process
          • High cost for small practices
          • Limited customization options

          What buyers like

          • Easy to navigate and customize templates for individual needs, with support from the user community.
          • The system is user-friendly, quick to navigate, and has good training resources available.
          • Combines EHR and Practice Management into one system, providing a seamless experience.

          Common complaints

          • The interface design may feel outdated and lacks modern features, affecting user experience.
          • Some functions require multiple clicks to access, slowing down workflow efficiency.
          • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

          Buyer sentiment

          Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Convenient and easy to share and update electronic records.
          • Intuitive scheduling system, helpful for both office staff and patients.
          • User-friendly interface, especially for daily patient record tracking.

          Common complaints

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
          • Limited training and support resources, making navigation difficult for new users.
          • Some users find the system non-intuitive in workflows.

          Pros and Cons

          • Customer success team receives high praise for their support and assistance in building experiences.

          • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

          • Excellent customer service and support provided by Success Architects and Customer Success Managers.

          • Learning curve for some users, requiring additional support for initial setup and usage.

          • Complex features can be overwhelming initially, especially for users with complex internal processes.

          • Strong focus on value-based care

          • Comprehensive integration capabilities

          • User-friendly interface for staff

          • Implementation can be time-consuming

          • Higher cost compared to competitors

          • Easy to navigate and customize templates for individual needs, with support from the user community.

          • The system is user-friendly, quick to navigate, and has good training resources available.

          • Combines EHR and Practice Management into one system, providing a seamless experience.

          • The interface design may feel outdated and lacks modern features, affecting user experience.

          • Some functions require multiple clicks to access, slowing down workflow efficiency.

          • Convenient and easy to share and update electronic records.

          • Intuitive scheduling system, helpful for both office staff and patients.

          • User-friendly interface, especially for daily patient record tracking.

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

          • Limited training and support resources, making navigation difficult for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Box

          Box

          Greenhouse

          Greenhouse

          asana

          asana

          No Customers information available.

          Vision Care

          Vision Care

          KATZEN EYE GROUP

          KATZEN EYE GROUP

          Otis R. Bowen Center for Human Services

          Otis R. Bowen Center for Human Services

          No Customers information available.

          Media and Screenshots

          Screenshots

          Assets Global Website

          5 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          No videos available.

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Qualified or Evident?
          Evident edges out the other on user ratings (1.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Qualified and Evident offer a free trial?
          Neither Qualified nor Evident currently lists a free trial.
          What is the starting price of Qualified vs Evident?
          Qualified starts at Contact for pricing. Evident starts at Contact for pricing.
          What are the top alternatives to Qualified?
          Top alternatives to Qualified include Conversica, Automat, ChatFunnels, Konverse AI, Conversational AI Bot.
          What are the top alternatives to Evident?
          Top alternatives to Evident include NextGen Healthcare EHR, Athenahealth EHR, SAC (salud a un clic), CareCloud Charts, iPatientCare.

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