Yes, both Pythia and Zendesk Support offer a Free Trial.
Pythia is designed for Large Enterprises, Medium Business and Small Business.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Pythia Starts at $30/User/Month whereas for Zendesk Support Starts at $19/user/month when yearly.
Some top alternatives to Pythia includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, Snappy, HelpdeskEddy, LabiDesk, Support.cc by 500apps, BoldDesk and Aptedge.
Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.