ProProfs Survey Maker vs Promoter.io vs Zonka Feedback Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 54 reviews.
SpotSaaS Analysis
ProProfs Survey MakerPromoter.ioZonka Feedback
The core difference lies in ProProfs Survey Maker's focus on customizable, multi-lingual surveys, making it ideal for businesses that prioritize branding and personalization, while Promoter.io excels in providing streamlined NPS surveys with automated analysis, appealing to those seeking quick insights with minimal setup. Ideal buyers for ProProfs are small to medium businesses needing extensive survey customization, whereas Promoter.io is suited for those who require efficient NPS insights with strong analytical support.
- Customizable and multi-lingual survey options - Extensive branding and personalization features - Optimized for various devices - Ideal for small to medium businesses - Focus on user-friendly survey creation - Affordable pricing starting at $7
- Streamlined NPS survey capabilities - Automated analysis powered by machine learning - Quick setup for immediate insights - Strong customer support and resources - Ideal for small to medium businesses - Higher pricing at $100 for advanced features
ProProfs Survey Maker vs Promoter.io vs Zonka Feedback — at a glance
| Feature | ProProfs Survey Maker | Promoter.io | Zonka Feedback |
|---|---|---|---|
| Rating | 4.4 / 5 | 3.8 / 5 | 4.7 / 5 |
| Reviews | 54 | 432 | 130 |
| Starting price | $7 /Month | $100 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between ProProfs Survey Maker and Promoter.io
- Pricing: ProProfs Survey Maker starts at $7 /Month, while Promoter.io starts at $100 /Month.
- User satisfaction: ProProfs Survey Maker scores higher with a 4.4-star average.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; Promoter.io supports SaaS/Web/Cloud.
Compare ProProfs Survey Maker vs Promoter.io vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Promoter.ioMigrated to Retently Compare Retently Compare Retently |
Free PDF comparison
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Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support.
Description | ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker | Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 9.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ProProfs Survey Maker, Promoter.io and Zonka Feedback Compare on Features?
Total Features | 0 Features | 19 Features | 28 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker, Promoter.io and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker vs Promoter.io User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Hatch  Outdoorsy  Outdoor Voices |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or Promoter.io?
- ProProfs Survey Maker edges out the other on user ratings (4.4 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and Promoter.io offer a free trial?
- Yes, both ProProfs Survey Maker and Promoter.io offer a free trial.
- What is the starting price of ProProfs Survey Maker vs Promoter.io?
- ProProfs Survey Maker starts at $7 /Month. Promoter.io starts at $100 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.