ProProfs Survey Maker vs eNPS Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 44 reviews.
Spotsaas Analysis
ProProfs Survey MakereNPS
The core difference between ProProfs Survey Maker and eNPS lies in ProProfs' focus on customizable, multi-lingual surveys suitable for branding, while eNPS specializes in straightforward NPS feedback management for SMBs. ProProfs is ideal for small to medium businesses seeking extensive personalization, whereas eNPS is best for those looking for an easy-to-use tool for real-time customer feedback.
- Customizable and branded surveys - Multi-lingual support available - Optimized for various devices - Ideal for small to medium businesses - Extensive personalization options - Affordable pricing at $7
- Simple real-time NPS feedback management - Designed for SMBs with 1-500 employees - User-friendly interface for quick feedback collection - Focus on customer service and success teams - Straightforward NPS scoring - Priced at $29
ProProfs Survey Maker vs eNPS — at a glance
| Feature | ProProfs Survey Maker | eNPS |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 44 | — |
| Starting price | $7 /Month | $29 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between ProProfs Survey Maker and eNPS
- Pricing: ProProfs Survey Maker starts at $7 /Month, while eNPS starts at $29 /Month.
- Target audience: ProProfs Survey Maker is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.
ProProfs Survey Maker vs eNPS — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this ProProfs Survey Maker vs eNPS comparison
Get the full side-by-side as a PDF — these picks plus the top NPS Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
ProProfs Survey Maker vs eNPS: Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.
Description | ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
SpotScoreWhat's this? ↗ | Not Available | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do ProProfs Survey Maker and eNPS Compare on Features?
Total Features | 11 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker and eNPS on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
ProProfs Survey Maker vs eNPS: Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
ProProfs Survey Maker vs eNPS Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  2 Videos | No videos available. |
Top Alternatives to ProProfs Survey Maker and eNPS in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or eNPS?
- ProProfs Survey Maker edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and eNPS offer a free trial?
- Yes, both ProProfs Survey Maker and eNPS offer a free trial.
- What is the starting price of ProProfs Survey Maker vs eNPS?
- ProProfs Survey Maker starts at $7 /Month. eNPS starts at $29 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include SurveyLab, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.