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ProProfs Help Desk vs SympoQ vs NetHelpDesk vs Zendesk Support - Which Tool Fits Your Business?

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SympoQ - Help Desk Software
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NetHelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ ... Read More

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $79
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • Free Trial available

Spotsaas Score

8.7/10

8.0/10

Not Available

User Ratings

4.5

(36)

4.6

(30)
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Software Demo

Demo

SympoQ has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do ProProfs Help Desk, SympoQ, NetHelpDesk and Zendesk Support Compare on Features?

Total Features

15 Features

10 Features

15 Features

Unique Features

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        What Do ProProfs Help Desk, SympoQ, NetHelpDesk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $10 , Billed Yearly
              • $79
              • Not Available

              Pricing Plans

              • Essentials

                • Unlimited Tickets: Unlimited

                • Inboxes: 3

                • Departments & Teams: 3

                Show more +

              • Premium

                • Unlimited Tickets: Unlimited

                • Inboxes: 5

                • Departments & Teams: 5

                Show more +

              • Enterprise

                • Includes features of Premium plan, plus

                • Inboxes: Unlimited

                • Departments & Teams: Unlimited

                Show more +

              • Not Available
              • Not Available

              Pricing Page

              proprofs-help-desk pricingsympoq pricingnethelpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              ProProfs Help Desk vs SympoQ vs NetHelpDesk User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              14

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              0

              No reviews available for the product

              Excellent

              16

              Very Good

              9

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              No pros or cons available for the product

              Pros and Cons of SympoQ

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Adobe

              Adobe

              Acer

              Acer

              opencart

              opencart

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              SympoQ screenshot

              1 Screenshots

              screenshots

              13 Screenshots

              Videos

              video-0

              1 Videos

              No videos available.

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both ProProfs Help Desk and SympoQ offer a Free Trial.

              ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.

              SympoQ is designed for Individuals, Freelancers, Medium Business and Small Business.

              Pricing for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly whereas for SympoQ Starts at $79/Month.

              Some top alternatives to ProProfs Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.

              Some top alternatives to SympoQ includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Support Hub, HelpDesk, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and DeskXpand.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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