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ProProfs Chat vs Median CoBrowse vs ZoomInfo Chat Comparison

Last updated:

ProProfs Chat

4.5(53 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representative…

Median CoBrowse

Starting at $50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Median CoBrowse - the innovative screen share software designed for support teams. With a single click, seamlessly transition from chat to screen sharing for an enhanced customer service experience. This powe…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ProProfs Chat leads on user satisfaction with a 4.5-star rating across 53 reviews.

ProProfs Chat vs Median CoBrowse vs ZoomInfo Chat — at a glance

FeatureProProfs ChatMedian CoBrowseZoomInfo Chat
Rating4.5 / 5
Reviews532
Starting price$10 /User/Month$50 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSUS

Key differences between ProProfs Chat and Median CoBrowse

  • Pricing: ProProfs Chat starts at $10 /User/Month, while Median CoBrowse starts at $50 /Month.
  • Target audience: ProProfs Chat is built for Freelancers / Consultants and Large Enterprises, while Median CoBrowse targets Large Enterprises and Medium Business.
  • Deployment: ProProfs Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Median CoBrowse supports SaaS/Web/Cloud.

Compare ProProfs Chat vs Median CoBrowse vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Chat - Live Chat Software
Talk to an expert
Talk to an expert
Median CoBrowse - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ProProfs Chat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Median CoBrowse

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

ProProfs Chat typically suits Freelancers / Consultants and Large Enterprises. Median CoBrowse tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More about ProProfs Chat

Introducing Median CoBrowse - the innovative screen share software designed for support teams. With a single click, seamlessly transition from chat to screen sharing for an enhanced ... Read More about Median CoBrowse

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $50
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

7.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(53)
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Software Demo

Demo

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How do ProProfs Chat, Median CoBrowse and ZoomInfo Chat Compare on Features?

Total Features

8 Features

3 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ProProfs Chat, Median CoBrowse and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10 , Billed Yearly
        • $50
        • Not Available

        Pricing Plans

        • ESSENTIALS

          • Operator: 1

          • Unlimited Chats

          • Departments & Groups: 3

          Show more +

        • PREMIUM

          • Operator: 1

          • Unlimited Chats - Unlimited

          • Departments & Groups: Unlimited

          Show more +

        • ENTERPRISE

          • Unlimited Chats

          • Departments & Groups: Unlimited

          • Domains: Unlimited

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        ProProfs Chat pricing
        Median CoBrowse pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ProProfs Chat vs Median CoBrowse User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        41

        17

        12

        0

        0

        2

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 70 reviews, with consistently positive feedback.

        What buyers like

        • Predefined messages for efficiency
        • Operator-to-operator chat
        • Customizable chat windows

        Common complaints

        • Limited integrations
        • Basic analytics features
        • No mobile app

        What buyers like

        • Seamless screen sharing
        • Multiple integrations
        • Real-time collaboration

        Common complaints

        • Requires technical setup
        • Limited to support teams
        • May have a learning curve

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Efficient engagement with predefined messages

        • Operator collaboration enhances training

        • Customizable features create a unique visitor experience

        • May lack advanced integrations with other tools

        • Analytics features could be more comprehensive

        • Innovative screen sharing improves customer service interactions.

        • Multiple integrations streamline support processes.

        • Technical setup may be challenging for some users.

        • Limited use cases outside of support teams.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        ProProfs Chat_customers_0

        ProProfs Chat_customers_0

        ProProfs Chat_customers_1

        ProProfs Chat_customers_1

        ProProfs Chat_customers_2

        ProProfs Chat_customers_2

        Natures Sunshine

        Natures Sunshine

        Prospectify

        Prospectify

        Recruiter Box

        Recruiter Box

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ProProfs Chat or Median CoBrowse?
        ProProfs Chat edges out the other on user ratings (4.5 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ProProfs Chat and Median CoBrowse offer a free trial?
        Yes, both ProProfs Chat and Median CoBrowse offer a free trial.
        What is the starting price of ProProfs Chat vs Median CoBrowse?
        ProProfs Chat starts at $10 /User/Month. Median CoBrowse starts at $50 /Month.
        What are the top alternatives to ProProfs Chat?
        Top alternatives to ProProfs Chat include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
        What are the top alternatives to Median CoBrowse?
        Top alternatives to Median CoBrowse include ZoomInfo Chat, Channel.me, SecondScreen, ClickDesk, LiveChat.

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