Promoter.io vs SurveyLegend vs Zonka Feedback Comparison
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…
SurveyLegend
Starting at $15 /Month
- Large Enterprises
- Medium Business
SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveyLegend leads on user satisfaction with a 4.5-star rating across 1,192 reviews.
SpotSaaS Analysis
Promoter.ioSurveyLegendZonka Feedback
The core difference between Promoter.io and SurveyLegend lies in their focus; Promoter.io excels in automated NPS survey analysis, while SurveyLegend emphasizes visually engaging surveys that require no technical skills. Ideal buyers for Promoter.io are teams seeking quick NPS insights with minimal setup, whereas SurveyLegend is best for those wanting an easy-to-use tool for customer feedback and market research.
- Best for streamlined NPS surveys - Automated analysis with machine learning - Strong customer support - Ideal for small to medium businesses - Quick setup for meaningful insights - Price: $100
- Focus on visually engaging surveys - No technical skills required - Interactive elements to enhance engagement - Suitable for customer feedback and market research - Ideal for small to medium businesses - Price: $15
Promoter.io vs SurveyLegend vs Zonka Feedback — at a glance
| Feature | Promoter.io | SurveyLegend | Zonka Feedback |
|---|---|---|---|
| Rating | 3.8 / 5 | 4.5 / 5 | 4.7 / 5 |
| Reviews | 432 | 1,192 | 130 |
| Starting price | $100 /Month | $15 /Month | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR | GDPR |
| Data residency | US | Global | Global |
Key differences between Promoter.io and SurveyLegend
- Pricing: Promoter.io starts at $100 /Month, while SurveyLegend starts at $15 /Month.
- Free trial: Promoter.io offers a free trial; SurveyLegend does not.
- User satisfaction: SurveyLegend scores higher with a 4.5-star average.
- Deployment: Promoter.io supports SaaS/Web/Cloud; SurveyLegend supports SaaS/Web/Cloud.
Compare Promoter.io vs SurveyLegend vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Promoter.ioMigrated to Retently Compare Retently Compare Retently | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Promoter.io vs SurveyLegend vs Zonka Feedback comparison
Get the full side-by-side as a PDF — these picks plus the top NPS Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
Biggest differences
Start here before you go deeper into features.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for creating visually engaging surveys quickly without technical skills.
- You need an easy-to-use tool for customer feedback and market research surveys.
- Your team values interactive survey elements to boost respondent engagement.
- You want real-time analytics for immediate insights during survey collection.
- You require advanced survey analytics without paying for premium features.
- Your team needs extensive customization beyond standard interactive elements.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support. SurveyLegend: Best for creating visually engaging surveys quickly without technical skills.
Description | Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io | SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
| |
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  SurveyLegend has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Promoter.io, SurveyLegend and Zonka Feedback Compare on Features?
Total Features | 19 Features | 0 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare Promoter.io, SurveyLegend and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Promoter.io vs SurveyLegend User Reviews & Rating Comparison
User Ratings | |||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hatch  Outdoorsy  Outdoor Voices | No Customers information available. |  Leroy Merlin  SAP  BCG |
|---|
Media and Screenshots
Screenshots |  4 Screenshots |  6 Screenshots |
|---|---|---|
Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter.io or SurveyLegend?
- SurveyLegend edges out the other on user ratings (4.5 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter.io and SurveyLegend offer a free trial?
- Promoter.io offers a free trial. SurveyLegend does not.
- What is the starting price of Promoter.io vs SurveyLegend?
- Promoter.io starts at $100 /Month. SurveyLegend starts at $15 /Month.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.
- What are the top alternatives to SurveyLegend?
- Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.