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Piwik PRO vs GoSquared vs Bigin by Zoho CRM Comparison

Last updated:

Piwik PRO

4.6(35 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It provides in-depth site reports…

GoSquared

4.5(95 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Piwik PRO leads on user satisfaction with a 4.6-star rating across 35 reviews.

Piwik PRO vs GoSquared vs Bigin by Zoho CRM — at a glance

FeaturePiwik PROGoSquaredBigin by Zoho CRM
Rating4.6 / 54.5 / 54.6 / 5
Reviews3595294
Starting priceContact for pricing$29 /Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryWeb Analytics SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobalGlobal

Key differences between Piwik PRO and GoSquared

  • Pricing: GoSquared starts at $29 /Month. Piwik PRO pricing is not publicly listed.
  • User satisfaction: Piwik PRO scores higher with a 4.6-star average.
  • Deployment: Piwik PRO supports SaaS/Web/Cloud; GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

Compare Piwik PRO vs GoSquared vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Piwik PRO - Web Analytics Software
Talk to an expert
Talk to an expert
GoSquared - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Piwik PRO

Best for privacy-focused, customizable web analytics with detailed user behavior tracking.

Choose if
  • You need strong data privacy compliance with built-in consent management.
  • Your team includes digital marketing managers or data analysts comfortable with medium setup complexity.
  • You want an open-source, flexible platform offering detailed session-level user behavior insights.
Consider alternatives if
  • Your organization has very low programming expertise and requires simple integrations.
  • You are a small business with a limited budget sensitive to high enterprise pricing.

GoSquared

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Piwik PRO typically suits Large Enterprises and Medium Business. GoSquared tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It ... Read More about Piwik PRO

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring ... Read More about GoSquared

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $29
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(35)

4.5

(95)

4.57

(294)

Best Company Size

50 to 1,000 employeesMedium Business
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Piwik PRO

  • Enhanced Data Privacy: With Piwik PRO, you can ensure compliance with GDPR and other data protection regulations. This means peace of mind for you and your users, knowing that their data is handled securely and transparently.
  • Customizable Analytics Solutions: You’ll appreciate how Piwik PRO allows for tailored analytics that fit your organization's unique needs. Whether you're tracking user behavior or measuring marketing campaign success, the flexibility lets you get the insights that matter most.
  • User-Friendly Interface: Our intuitive dashboard makes it easy for your team to navigate and extract valuable insights. Even those who are not tech-savvy can quickly learn how to interpret data, empowering everyone in your organization to make informed decisions.

GoSquared

  • Real-Time Analytics: GoSquared provides real-time insights into user behavior, allowing managers to make informed decisions quickly. You can track visitors as they navigate your site, identifying trends and optimizing user experiences on-the-fly.
  • Customer Engagement Tools: With built-in live chat and messaging features, GoSquared empowers teams to engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
  • Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.
Best fit

Best fit

Piwik PRO

  • 50 to 1,000 employees.
  • Martech, Fintech, SaaS, E-commerce, Digital Marketing, Consulting.
  • Digital Marketing Managers, Data Analysts, Marketing Directors, Product Managers, Compliance Officers.

GoSquared

  • 50 to 500 employees
  • Martech, SaaS, eCommerce, Digital Marketing, and Analytics
  • roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Piwik PRO

  • Users may seek alternatives to Piwik PRO due to budget constraints, as some organizations find the pricing model less flexible compared to other analytics solutions that offer more affordable or tiered pricing options.
  • Organizations focused on specific features, such as advanced AI analytics or real-time data processing, might explore alternatives that specialize in these areas, offering tailored functionalities that better meet their needs.
  • Some users might prefer platforms with a more user-friendly interface or simpler setup processes, as they seek solutions that minimize the learning curve and allow teams to leverage analytics quickly.

GoSquared

  • Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
  • Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
  • Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.

Software Demo

Demo

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Step 1 of 4

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How do Piwik PRO, GoSquared and Bigin by Zoho CRM Compare on Features?

Total Features

16 Features

28 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Piwik PRO, GoSquared and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $29
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Piwik PRO pricing
        GoSquared pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Piwik PRO vs GoSquared User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        26

        14

        0

        0

        0

        54

        10

        2

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Piwik PRO for its privacy features and detailed analytics, though some find the UI less polished and pricing steep for enterprise tiers.

        What buyers like

        • Ease of use
        • Data privacy compliance
        • Detailed user behavior tracking

        Common complaints

        • User interface roughness
        • Integration complexity

        Buyer sentiment

        Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

        What buyers like

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.
        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.
        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        Common complaints

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.
        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.
        • Pricing becomes steep as businesses scale, especially for advanced plans or eCommerce features.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Strong data privacy compliance features including consent manager

        • Detailed user behavior and session-level tracking capabilities

        • User-friendly interface with clear dashboards similar to Google Analytics

        • Challenging integrations and goal setup for users with low programming skills

        • UI can feel rough and lacks some advanced features like secondary dimension

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Contentstudio

        Contentstudio

        Pharmaseal

        Pharmaseal

        Proply

        Proply

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Piwik PRO Analytics Core report

        2 Screenshots

        People Everyone

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Piwik PRO or GoSquared?
        Piwik PRO edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Piwik PRO and GoSquared offer a free trial?
        Neither Piwik PRO nor GoSquared currently lists a free trial.
        What is the starting price of Piwik PRO vs GoSquared?
        Piwik PRO starts at Contact for pricing. GoSquared starts at $29 /Month.
        What are the top alternatives to Piwik PRO?
        Top alternatives to Piwik PRO include SimilarWeb Pro, Google Analytics, Matomo, CustomerEngagePro, Microanalytics.
        What are the top alternatives to GoSquared?
        Top alternatives to GoSquared include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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