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Phreesia vs Spruce Comparison

Last updated:

Phreesia

4.0(18 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients alike, Phreesia offers a dynam…

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

Phreesia vs Spruce — at a glance

FeaturePhreesiaSpruce
Rating4.0 / 54.7 / 5
Reviews1810
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwareTelemedicine Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Phreesia and Spruce

  • Free trial: Spruce offers a free trial; Phreesia does not.
  • User satisfaction: Spruce scores higher with a 4.7-star average.
  • Deployment: Phreesia supports Browser Based (Cloud); Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Phreesia vs Spruce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Phreesia
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Spruce
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Phreesia vs Spruce: Biggest differences

Start here before you go deeper into features.

Phreesia

Best for health systems needing complex patient intake and multi-EHR integration.

Choose if
  • You manage patient intake across multiple specialties within a health system.
  • Your organization handles complex risk-sharing agreements like ACOs.
  • You require seamless integration with multiple EHR systems.
Consider alternatives if
  • You run a small clinic without complex EHR integration needs.
  • You need transparent, off-the-shelf pricing without lengthy sales consultation.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

Phreesia: Best for health systems needing complex patient intake and multi-EHR integration. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Description

Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients ... Read More about Phreesia

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

Not Available

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Spruce has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Phreesia and Spruce Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Phreesia and Spruce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Phreesia vs Spruce: Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Phreesia vs Spruce Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Phreesia User Reviews & Rating Comparison

      User Ratings

      4

      (based on 18 reviews)

      4.7

      (based on 10 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for its specialized healthcare intake capabilities, tempered by concerns about pricing transparency and implementation complexity.

      What buyers like

      • Specialized patient intake functionality
      • EHR integration capabilities
      • Support for risk-sharing agreements

      Common complaints

      • Lack of pricing transparency
      • Complex implementation process

      Buyer sentiment

      Overall positive sentiment with high ratings but limited review volume.

      What buyers like

      • Ease of use
      • Video communication quality
      • Efficient patient-provider interaction

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Streamlines patient intake across multiple specialties

      • Supports complex risk-sharing agreement management

      • Integrates with multiple EHR systems

      • Pricing is quotation based and not publicly available

      • Implementation complexity due to integration needs

      • Enables quick and convenient video medical exams

      • Supports direct patient-provider communication

      • Facilitates collaborative treatment prescribing

      • Pricing details are not publicly available

      • Limited user reviews and feedback

      Used Phreesia or Spruce? Tell buyers what actually differs.

      Phreesia and Spruce Customers

      Customers

      Piedmont

      Piedmont

      VCS

      VCS

      Houston

      Houston

      No Customers information available.

      Media and Screenshots

      Screenshots

      Custom Report

      1 Screenshots

      Action

      4 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Phreesia and Spruce in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Phreesia or Spruce?
      Spruce edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Phreesia and Spruce offer a free trial?
      Spruce offers a free trial. Phreesia does not.
      What is the starting price of Phreesia vs Spruce?
      Phreesia starts at Contact for pricing. Spruce starts at Contact for pricing.
      What are the top alternatives to Phreesia?
      Top alternatives to Phreesia include Certify Health, PatientBond, Axle Health, BlueJeans Telehealth, Mytonomy.
      What are the top alternatives to Spruce?
      Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.