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Paychex Flex vs Gusto vs OnPay - Which Tool Fits Your Business?

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Gusto - Payroll Software
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OnPay - Payroll Software
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TL;DR - Quick Comparison Summary

Description

Paychex Flex is a cloud-based payroll software for mid- to large-sized employers, delivering the tools you need to run your business and support your people. This payroll system provides ... Read More

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $40 , monthly
  • Starts from $40

Free Trial Availability

  • No free trial

Spotsaas Score

9.2/10

9.7/10

9.4/10

User Ratings

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Software Demo

Demo

How do Paychex Flex, Gusto and OnPay Compare on Features?

Total Features

29 Features

54 Features

13 Features

Unique Features

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        What Do Paychex Flex, Gusto and OnPay Cost?

        Pricing Option

              Starting From

              • Not Available
              • $40 , monthly
              • $40

              Pricing Plans

              • Not Available
              • Simple

                $40

                /user/month

                • Full-service single-state payroll including W-2s and 1099s

                • Basic support

                • Employee profiles and self-service

                Show more +

              • Plus

                $60

                /user/month

                • Everything in the Simple plan, plus

                • Full-service multi-state payroll including W-2s and 1099s

                • Advanced hiring and onboarding tools

                Show more +

              • Premium

                $135

                /user/month

                • Dedicated Customer Success Manager

                • HR resource center

                • Compliance alerts

                Show more +

              • Not Available

              Pricing Page

              paychex-flex pricinggusto pricingonpay pricing

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Not Available
              • Available
              • Not Available
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              Paychex Flex vs Gusto User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              568

              Very Good

              136

              Good

              25

              Poor

              9

              Terible

              33

              Excellent

              677

              Very Good

              36

              Good

              12

              Poor

              15

              Terible

              117

              Excellent

              320

              Very Good

              2

              Good

              2

              Poor

              0

              Terible

              1

              Expert's Review generated by AI

              Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive ...Read more

              Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll ...Read more

              OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about ...Read more

              Pros and Cons

              Pros and Cons of Paychex Flex

              • Helps businesses meet federal and state tax regulations.

              • Allows employees to access paystubs and tax forms independently.

              • Tracks employee time off seamlessly within payroll processing.

              • Accessible from anywhere, providing flexibility for businesses and employees.

              • Costs may vary, and pricing details are not readily available upfront.

              • Some users may require training to fully utilize all features.

              Pros and Cons of Gusto

              • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

              • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

              • Excellent customer support that is responsive, timely, and efficient in resolving issues.

              • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

              • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

              • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

              Pros and Cons of OnPay

              • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

              • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

              • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

              • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

              • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

              • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Wells Fargo

              Wells Fargo

              First Citizens Bank

              First Citizens Bank

              Huntington National Bank

              Huntington National Bank

              Handlebar Cyclery

              Handlebar Cyclery

              Dwg

              Dwg

              American Canning

              American Canning

              Cartecay

              Cartecay

              Media and Screenshots

              Screenshots

              Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology

              3 Screenshots

              gusto

              4 Screenshots

              OnPay Dashboard

              7 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              1 Videos

              video-0

              3 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Gusto offers Free Trial, but Paychex Flex does not.

              Paychex Flex is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Gusto is designed for Freelancers, Medium Business and Small Business.

              The starting price of Gusto begins at $40/user/month when monthly, while pricing details for Paychex Flex are unavailable.

              Some top alternatives to Paychex Flex includes ADP Workforce Now, SurePayroll, Paylocity Web Pay, Gusto, Paycom, QuickBooks Payroll, Paybooks, ADP Payroll Services and Coverio.

              Some top alternatives to Gusto includes Paychex Flex, Freshbooks, BambooHR, Rippling, ADP Workforce Now, Justworks, Zenefits, Paycom, OnPay, RUN Powered by ADP, QuickBooks Payroll, Deel, Remote.com, Papaya Global, Multiplier, ADP Payroll Services, Remofirst, Paycor, NETCHEX and Elite HRMS.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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