OurPeople vs Engage2Serve vs Bigin by Zoho CRM Comparison
OurPeople
Starting at $1800 /year
- Free Trial
- Large Enterprises
- Medium Business
OurPeople is a secure communication platform designed for organizations with frontline and deskless teams, making it easy to keep every employee informed and engaged. Built for industries like healthcare, retail, hospita…
Engage2Serve
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Engage2Serve is a Student Lifecycle CRM covering prospects, current students, and alumni in a single cloud-based system. The Recruit module handles personalized communications with prospects, inquiry tracking, and market…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
OurPeople vs Engage2Serve vs Bigin by Zoho CRM — at a glance
| Feature | OurPeople | Engage2Serve | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.6 / 5 |
| Reviews | — | — | 294 |
| Starting price | $1800 /year | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Business Instant Messaging Software | CRM Software | CRM Software |
| Integrations | 6+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | Global | Global |
Key differences between OurPeople and Engage2Serve
- Pricing: OurPeople starts at $1800 /year. Engage2Serve pricing is not publicly listed.
- Free trial: OurPeople offers a free trial; Engage2Serve does not.
- Deployment: OurPeople supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Engage2Serve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare OurPeople vs Engage2Serve vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for managing the entire student lifecycle in higher education institutions.
- You need an integrated CRM for recruitment, retention, and alumni engagement.
- Your team requires personalized communication tools for prospective students.
- You want intervention features to actively improve student retention rates.
- You represent a small institution with a limited budget.
- You are outside the education sector or need a non-education-specific solution.
Small Business
OurPeople typically suits Large Enterprises and Medium Business. Engage2Serve tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | OurPeople is a secure communication platform designed for organizations with frontline and deskless teams, making it easy to keep every employee informed and engaged. Built for industries ... Read More about OurPeople | Engage2Serve is a Student Lifecycle CRM covering prospects, current students, and alumni in a single cloud-based system. The Recruit module handles personalized communications with ... Read More about Engage2Serve | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50–1,000 Employees | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Simplified Team Communication: Deliver secure updates, collect responses, and manage conversations in one familiar, easy-to-use platform.
- Employee Engagement: Pulse surveys, milestone celebrations, and interactive checklists help create a more motivated and connected workforce.
- Smooth HR Integration: Automatic syncing of employee records from HR systems reduces manual work and confirms data accuracy.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50–1,000 Employees
- Education, Retail, Healthcare, Hospitality, Nonprofits, Manufacturing
- HR Managers, Operations Managers, Team Leaders, Internal Communications Specialists, Employee Engagement Coordinators
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some organizations prefer platforms with advanced project and task management capabilities not fully supported by OurPeople.
- Users seeking broader third-party integrations beyond HR systems often opt for more versatile collaboration suites.
- Enterprises with global, large-scale teams may find OurPeople less scalable compared to enterprise-grade communication tools.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
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How do OurPeople, Engage2Serve and Bigin by Zoho CRM Compare on Features?
Total Features | 13 Features | 6 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OurPeople, Engage2Serve and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
OurPeople vs Engage2Serve User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Insufficient public reviews to determine overall buyer sentiment. | Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Tim Hortons  European Wax Center  HBC |  Cardiff University  Southern State Community College  West LA College |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  2 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OurPeople or Engage2Serve?
- OurPeople and Engage2Serve are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do OurPeople and Engage2Serve offer a free trial?
- OurPeople offers a free trial. Engage2Serve does not.
- What is the starting price of OurPeople vs Engage2Serve?
- OurPeople starts at $1800 /year. Engage2Serve starts at Contact for pricing.
- What are the top alternatives to OurPeople?
- Top alternatives to OurPeople include Glip, Dialog, Office Chat, Speakap, mais.im.
- What are the top alternatives to Engage2Serve?
- Top alternatives to Engage2Serve include Bigin by Zoho CRM, Roboeyelabs, Sugar Sell, EduAgent CRM, Campus Pro.