Compare osTicket vs LiveHelpNow vs UVdesk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	osTicket (42) Get Quote Get Quote	LiveHelpNow (168) Get Quote Get Quote	UVdesk (82) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More	LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More	UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More
Entry Level Pricing	Starts from $9	Starts from $9	Starts from $16 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.3/10	9.3/10
User Ratings	4.3 (56)	4.3 (186)	4.6 (72)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	16 Features	25 Features	16 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9	$9	$16 , Billed Yearly
Pricing Plans	Not Available	Not Available	Open Source Get Started Number of Agents : Unlimited Security Company Setting Show more + Pro Get Started Number of Agents : 2 Includes features of Basic plan, plus eCommerce Multi-Channel Integration Show more + Enterprise Get Started Number of Agents : 2 Includes everything in Pro plan, plus Full Portal Customization, uvdesk Show more +
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 56 reviews)	4.3 (based on 186 reviews)	4.6 (based on 72 reviews)
Rating Distribution	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1	Excellent 97 Very Good 53 Good 13 Poor 2 Terible 3	Excellent 78 Very Good 2 Good 0 Poor 0 Terible 2
Expert's Review generated by AI	No Expert ai Review available for the product	LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	Outstanding customer service with quick issue resolution and great support staff. User-friendly and easy to navigate, making it simple for users. Limited customizations and features, making it challenging for newcomers without proper support. Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	No Customers information available.	LiveHelpNow_customers_0 LiveHelpNow_customers_1 LiveHelpNow_customers_2	charitybay.org Colligso Mind Spark Technologies

Media and Screenshots

Screenshots	11 Screenshots	No screenshots available.	2 Screenshots
Videos	1 Videos	4 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	ZoomInfo Chat ClickDesk 4 Deskero 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both osTicket and LiveHelpNow offer a Free Trial.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

LiveHelpNow is designed for Medium Business and Small Business.

Pricing for osTicket Starts at $9/User/Month whereas for LiveHelpNow Starts at $9/Month.

Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare osTicket vs LiveHelpNow vs UVdesk vs Zendesk Support

osTicket

LiveHelpNow

UVdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure