NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Last updated:

9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Pricing Plans & Top Alternatives in 2026

Customer service made easy, with UVdesk.

Start Free Trial

User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $16/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

Start Free Trial

UVdesk Pricing

Claim a Free Trial
"User-friendly interface"

Free Trial

✓ Available

Starting Price

$16 / /Month

when Billed Yearly

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumOpen-sourceSubscription

No credit card required · Cancel anytime · Free trial included

Claim a Free Trial

UVdesk Pricing Plans Explained

Open Source

Individuals & small teams
  • Number of Agents : Unlimited

  • Security

  • Company Setting

  • Workflow

  • Customer Follow Up

  • Customize your Theme

Enterprise

Large teams & enterprises
  • Number of Agents : 2

  • Includes everything in Pro plan, plus

  • Full Portal Customization, uvdesk

  • Feature Request

  • Unlimited MailBox(s)

  • Knowledgebase(Unlimited)

  • eCommerce Multi channel

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? UVdesk supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from UVdesk's official website as of May 2026. For the latest pricing, visit their website.

Best UVdesk Alternatives (Free & Paid)

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare UVdesk vs Zoho Desk

Empower your support team to excel.

9.5

Very Good

Compare UVdesk vs Freshdesk

Streamlining customer support, one ...

9.0

Very Good

Compare UVdesk vs Deskero

Streamline customer support and ...

9.4

Very Good

Compare UVdesk vs HelpDesk

Streamline customer service and ...

9.6

Very Good

Compare UVdesk vs osTicket

Streamline support with a smart ...

Compare UVdesk vs Desky

Streamline support and solve issues ...

8.1

Compare UVdesk vs EngageBay Helpdesk System

Streamline your customer support ...

8.3

Compare UVdesk vs ReadyDesk

Efficient support solutions for ...

7.6

Very Good

Compare UVdesk vs Sitehelpdesk

Efficient support at your fingertips.

8.8

Compare UVdesk vs Support.cc by 500apps

Boost your project with EpicPxls - ...

Compare UVdesk vs EpicPxls

Streamline your support with ...

8.7

Compare UVdesk vs BoldDesk

Why buyers keep looking beyond UVdesk

  • While UVdesk offers essential features, some users might find its automation capabilities less advanced compared to competitors that provide more sophisticated AI or workflow automation.

  • Despite being feature-rich, some customers report a learning curve with UVdesk’s interface, especially for teams new to help desk software.

  • UVdesk supports key integrations, but users with more complex or specialized tech stacks may find fewer out-of-the-box integrations compared to larger platforms.

  • UVdesk’s mobile experience might not be as fully featured or polished as some alternative help desk tools, affecting support teams who need to work on the go.

  • Certain users mention limited flexibility in customizing workflows or ticket forms to match unique business processes.

  • While suitable for small to mid-sized businesses, very large enterprises might find UVdesk’s features less comprehensive for handling complex, high-volume support environments.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, UVdesk offers a free trial — no credit card required. You can test core features before committing to a paid plan.

UVdesk offers Free Trial, Freemium, Open-source, Subscription pricing. Plans start from $16//Month.

The starting price of UVdesk is $16/Month when Billed Yearly

Yes, UVdesk offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including UVdesk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check UVdesk's for exact savings.

Most SaaS products including UVdesk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check UVdesk's terms or contact their support team for details.

UVdesk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

UVdesk Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationNoida, India

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.