NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

OroCRM vs GoCRM vs Bigin by Zoho CRM Comparison

Last updated:

OroCRM

4.6(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer support departments, it offers a…

GoCRM

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales pipeline, scheduling appointments,…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

OroCRM leads on user satisfaction with a 4.6-star rating across 21 reviews.

OroCRM vs GoCRM vs Bigin by Zoho CRM — at a glance

FeatureOroCRMGoCRMBigin by Zoho CRM
Rating4.6 / 54.3 / 5
Reviews21119
Starting priceContact for pricing$39 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalUSGlobal

Key differences between OroCRM and GoCRM

  • Pricing: GoCRM starts at $39 /User/Month. OroCRM pricing is not publicly listed.
  • Free trial: GoCRM offers a free trial; OroCRM does not.
  • Deployment: OroCRM supports SaaS/Web/Cloud; GoCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare OroCRM vs GoCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OroCRM - CRM Software
Talk to an expert
Talk to an expert
GoCRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

OroCRM

Best for

Large Enterprises, Medium Business, Small Business

GoCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

OroCRM typically suits Large Enterprises and Medium Business. GoCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer ... Read More about OroCRM

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales ... Read More about GoCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $39
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(21)

Best Company Size

50–500 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OroCRM

  • Comprehensive Customer Visibility: OroCRM provides a 360-degree view of the customer lifecycle, enabling sales, marketing, and support teams to work from a single, unified profile for better decision-making.
  • Tailored for Complex Sales Cycles: It is ideal for businesses with layered sales processes, offering detailed lead and opportunity tracking, segmentation, and pipeline analytics that support long-cycle B2B transactions.
  • Highly Customizable Platform: As an open-source solution, OroCRM offers extensive customization capabilities, allowing organizations to adapt workflows, data structures, and modules to fit unique operational needs.

GoCRM

No key benefits available yet.

Best fit

Best fit

OroCRM

  • 50–500 Employees
  • Wholesale, Manufacturing, eCommerce, Automotive, Logistics, Distribution, Financial Services
  • Sales Managers, Marketing Directors, CRM Administrators, Business Analysts, Customer Support Managers, Operations Managers

GoCRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

OroCRM

  • OroCRM does not offer as many pre-built integrations with major platforms like Salesforce, HubSpot, or Google Workspace, which can be a disadvantage for companies seeking quick and seamless connectivity with their existing tech stack..
  • Due to its open-source nature and flexible customization options, OroCRM can be more complex to set up and configure compared to plug-and-play CRM alternatives with guided onboarding experiences.
  • Some users report that OroCRM's interface feels less modern or user-friendly compared to more mainstream CRMs, potentially impacting adoption among non-technical users or smaller teams.

GoCRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do OroCRM, GoCRM and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare OroCRM, GoCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $39
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        OroCRM pricing
        GoCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        OroCRM vs GoCRM User Reviews & Rating Comparison

        User Ratings

        4.6

        (based on 21 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        2

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 21 reviews, with consistently positive feedback.

        What buyers like

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.
        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.
        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        Common complaints

        • With its rich feature set, there is a bit of a learning curve for new users.
        • The initial setup can be more complex compared to simpler CRM solutions.
        • While it offers customization, making changes often requires technical knowledge.

        What buyers like

        • GoCRM is web-based, providing easy access from any device with an internet connection.
        • It offers effective tools to manage and track the sales pipeline, improving efficiency.
        • Scheduling appointments is simple and integrated into the system, streamlining workflows.

        Common complaints

        • Advanced users may find the features too basic for their needs.
        • The platform may lack integrations with some third-party tools, limiting its versatility.
        • New users may take time to fully understand the platform’s capabilities.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.

        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.

        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        • With its rich feature set, there is a bit of a learning curve for new users.

        • The initial setup can be more complex compared to simpler CRM solutions.

        • Web-based for easy access from anywhere

        • Focus on essential CRM functionalities

        • Simplifies contact and sales management

        • Limited advanced features may hinder growth

        • Basic reporting may not meet all needs

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        GVL

        GVL

        MTH Retail Group

        MTH Retail Group

        Hoyes Michalos

        Hoyes Michalos

        Audi

        Audi

        Business Payment Systems

        Business Payment Systems

        Mercedes Benz

        Mercedes Benz

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        OroCRM - Organization Management

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, OroCRM or GoCRM?
        OroCRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do OroCRM and GoCRM offer a free trial?
        GoCRM offers a free trial. OroCRM does not.
        What is the starting price of OroCRM vs GoCRM?
        OroCRM starts at Contact for pricing. GoCRM starts at $39 /User/Month.
        What are the top alternatives to OroCRM?
        Top alternatives to OroCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
        What are the top alternatives to GoCRM?
        Top alternatives to GoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.