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Oracle Siebel vs Close vs Bigin by Zoho CRM Comparison

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Oracle Siebel

4.1(457 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Oracle Siebel is a real-time customer relationship management (CRM) software that lets you connect with your customers and take your business to a new level. It is a powerful, yet flexible application that provides integ…

Close

4.6(220 reviews)

Starting at $9 /user/month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and a Power Dialer, with all activi…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Close leads on user satisfaction with a 4.6-star rating across 220 reviews.

Oracle Siebel vs Close vs Bigin by Zoho CRM — at a glance

FeatureOracle SiebelCloseBigin by Zoho CRM
Rating4.1 / 54.6 / 54.6 / 5
Reviews457220294
Starting priceContact for pricing$9 /user/month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2, GDPR
Data residencyGlobalUSGlobal

Key differences between Oracle Siebel and Close

  • Pricing: Close starts at $9 /user/month. Oracle Siebel pricing is not publicly listed.
  • Free trial: Close offers a free trial; Oracle Siebel does not.
  • Target audience: Oracle Siebel is built for Large Enterprises and Medium Business, while Close targets Individuals and Freelancers / Consultants.
  • User satisfaction: Close scores higher with a 4.6-star average.
  • Deployment: Oracle Siebel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Oracle Siebel vs Close vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Oracle Siebel - CRM Software
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Close - CRM Software
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Biggest differences

Start here before you go deeper into features.

Oracle Siebel

Best for

Large Enterprises, Medium Business, Small Business

Close

Best for

Individuals, Freelancers / Consultants, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Oracle Siebel typically suits Large Enterprises and Medium Business. Close tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Oracle Siebel is a real-time customer relationship management (CRM) software that lets you connect with your customers and take your business to a new level. It is a powerful, yet flexible ... Read More about Oracle Siebel

Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and ... Read More about Close

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $9 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

5–100 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Close

  • All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
  • Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
  • Transparent Collaboration with Coaching Tools: The single timeline view gives complete team visibility on lead activities, and the built-in call coaching lets sales leaders mentor and improve team performance directly within the platform.
Best fit

Best fit

Close

  • 5–100 employees
  • SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
  • Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Close

  • Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
  • While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
  • Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.

Software Demo

Demo

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Step 1 of 4

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How do Oracle Siebel, Close and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

15 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Oracle Siebel, Close and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $9 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Solo

          $19

          /user/month

          • Everything in Essential but:

          • Limited to 1 user

          • Limited to 10k leads

        • Essentials

          $49

          /user/month

          • Unlimited contacts & leads

          • Multiple pipelines

          • Advanced lead & activity filters

          Show more +

        • Growth

          $109

          /user/month

          • Everything in Essentials plus:

          • Automated workflows

          • Power Dialer

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Close pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Oracle Siebel vs Close User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        24

        6

        0

        0

        0

        604

        31

        1

        2

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 30 reviews, with strong overall satisfaction.

        What buyers like

        • Secure and customizable, with data privacy features that fit diverse industry needs.
        • Integrates with various systems and applications across the enterprise stack.
        • Data structuring tools support customer profiling and analysis.

        Common complaints

        • Steep learning curve for customization and scripting, with additional technical expertise often required.
        • Documentation and support for debugging and issue resolution are suboptimal, leading to maintenance challenges.
        • User interface is not intuitive enough for all users, with some relying on external tools for better navigation.

        Buyer sentiment

        Buyer sentiment is very strong across 639 reviews, with consistently positive feedback.

        What buyers like

        • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
        • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
        • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

        Common complaints

        • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
        • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
        • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Offers extensive functionality across multiple domains.

        • Real-time insights enhance decision-making.

        • Highly flexible and customizable.

        • Implementation can be resource-intensive.

        • Higher costs may deter smaller businesses.

        • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

        • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

        • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

        • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

        • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Oracle Siebel, Close, or Bigin by Zoho CRM? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        General Motors

        General Motors

        Sberbank

        Sberbank

        American Airlines

        American Airlines

        Toggl

        Toggl

        Bench

        Bench

        Freightview

        Freightview

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Siebel Workflows

        3 Screenshots

        All Leads

        12 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Oracle Siebel or Close?
        Close edges out the other on user ratings (4.6 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Oracle Siebel and Close offer a free trial?
        Close offers a free trial. Oracle Siebel does not.
        What is the starting price of Oracle Siebel vs Close?
        Oracle Siebel starts at Contact for pricing. Close starts at $9 /user/month.
        What are the top alternatives to Oracle Siebel?
        Top alternatives to Oracle Siebel include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Close?
        Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.