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Onyx CRM vs Efficy CRM vs Bigin by Zoho CRM Comparison

Last updated:

Onyx CRM

3.6(30 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Onyx CRM is your all-in-one customer relations manager, allowing you to manage leads, opportunities, contacts and activity through an intuitive interface. The functionality of the Onyx CRM is to apply a single core l…

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Onyx CRM leads on user satisfaction with a 3.6-star rating across 30 reviews.

Onyx CRM vs Efficy CRM vs Bigin by Zoho CRM — at a glance

FeatureOnyx CRMEfficy CRMBigin by Zoho CRM
Rating3.6 / 54.6 / 5
Reviews30294
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between Onyx CRM and Efficy CRM

  • Free trial: Efficy CRM offers a free trial; Onyx CRM does not.
  • Target audience: Onyx CRM is built for Large Enterprises and Medium Business, while Efficy CRM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Onyx CRM supports SaaS/Web/Cloud; Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Onyx CRM vs Efficy CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onyx CRM - CRM Software
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Talk to an expert
Efficy CRM - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Onyx CRM

Best for

Large Enterprises, Medium Business, Small Business

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Onyx CRM typically suits Large Enterprises and Medium Business. Efficy CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Onyx CRM is your all-in-one customer relations manager, allowing you to manage leads, opportunities, contacts and activity through an intuitive interface. The functionality of the Onyx ... Read More about Onyx CRM

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.0/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.6

(30)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do Onyx CRM, Efficy CRM and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Onyx CRM, Efficy CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Efficy CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Onyx CRM vs Efficy CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        5

        11

        1

        0

        1

        43

        10

        2

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 18 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • User-friendly interface with simple layouts and navigation, making it easy for managing customer and employee information.
        • Centralized system for accessing all client data, offering 360-degree customer insights and efficient task assignment.
        • Highly effective for sales, marketing, and customer service integrations, streamlining operations.

        Common complaints

        • Dated or unintuitive UI in certain areas requires redesign and improvement.
        • Browser compatibility issues, with some reliance on outdated or buggy browsers.
        • Limited app and API integrations, causing double entry and workflow disruption.

        What buyers like

        • Accessible across devices, usable by staff with varying technical expertise.
        • High degree of customization to fit specific business needs.
        • Centralized customer data management improves tracking and workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Streamlines multiple business activities in one platform

        • User-friendly design enhances adoption

        • Effective for managing customer interactions

        • May lack depth in advanced features

        • Not ideal for very large organizations

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Onyx CRM, Efficy CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        efficy CRM

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Onyx CRM or Efficy CRM?
        Onyx CRM edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Onyx CRM and Efficy CRM offer a free trial?
        Efficy CRM offers a free trial. Onyx CRM does not.
        What is the starting price of Onyx CRM vs Efficy CRM?
        Onyx CRM starts at Contact for pricing. Efficy CRM starts at Contact for pricing.
        What are the top alternatives to Onyx CRM?
        Top alternatives to Onyx CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.