Which is better, Odoo ERP or Odoo CRM?

Odoo ERP edges out Odoo CRM based on user ratings across 245 reviews. That said, the best pick depends on your workflow — Odoo CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Odoo ERP and Odoo CRM?

Key differences between Odoo ERP and Odoo CRM include pricing (Odoo ERP starts at undisclosed vs Odoo CRM at $7.25); target audience (Odoo ERP targets Freelancers / Consultants while Odoo CRM serves Large Enterprises). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Odoo ERP and Odoo CRM offer a Free trial?

Yes, both Odoo ERP and Odoo CRM offer a Free Trial.

Who are the typical users of Odoo ERP?

Odoo ERP is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Odoo CRM?

Odoo CRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Odoo ERP and Odoo CRM?

The starting price of Odoo CRM is $7.25/Month. Pricing for Odoo ERP is unavailable.

What are the best alternatives to Odoo ERP?

Some top alternatives to Odoo ERP include Odoo Accounting, Dolibarr ERP CRM, Odoo CRM, XoroERP, ERPNext.

What are the best alternatives to Odoo CRM?

Some top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Odoo ERP

4.2(245 reviews)

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of apps that integrate seamlessly…

View Pricing Read Reviews

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

Free Trial
Large Enterprises
Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Odoo ERP leads on user satisfaction with a 4.2-star rating across 245 reviews.

Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM — at a glance

Feature	Odoo ERP	Odoo CRM	Bigin by Zoho CRM
Rating	4.2 / 5	4.0 / 5	4.3 / 5
Reviews	245	128	119
Starting price	Contact for pricing	$7.25 /Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	ERP Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Business Hours, Online	Online	Business Hours, Online
Certifications	GDPR	SOC 2	—
Data residency	Global	Global	Global

Key differences between Odoo ERP and Odoo CRM

Pricing: Odoo CRM starts at $7.25 /Month. Odoo ERP pricing is not publicly listed.
Target audience: Odoo ERP is built for Freelancers / Consultants and Large Enterprises, while Odoo CRM targets Large Enterprises and Medium Business.
User satisfaction: Odoo ERP scores higher with a 4.2-star average.
Deployment: Odoo ERP supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Odoo ERP (302) Talk to an expert Talk to an expert	Odoo CRM (130) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Odoo ERP

Best for mid-sized businesses needing a modular, all-in-one ERP solution.

Choose if

You want an open-source ERP with integrated CRM, Ecommerce, and CMS modules.
Your business requires flexible, customizable workflows without overwhelming complexity.
You seek a user-friendly platform accessible to non-developers for operations and finance.

Consider alternatives if

Your company demands advanced analytics and highly customizable dashboards.
You rely heavily on extensive third-party app integrations beyond Odoo’s marketplace.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Odoo ERP typically suits Freelancers / Consultants and Large Enterprises. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of ... Read More about Odoo ERP	The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $7.25 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.4/10	9.0/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.2 (245)	4 (128)	4.3 (119)
Best Company Size	50-500 employees501-5,000 employees	—	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Odoo ERP

Streamlined Operations: Odoo ERP integrates various business functions into a single platform, allowing us to eliminate silos and enhance collaboration across departments. This holistic approach helps your team work more efficiently and effectively.
Scalability: As your business grows, Odoo ERP adapts effortlessly. You can easily add new modules and features to meet evolving needs, ensuring that we stay ahead of the curve without overhauling existing systems.
Cost-Effective Solution: By consolidating multiple applications into one comprehensive system, Odoo ERP reduces software costs and lowers maintenance expenses. This means we can allocate resources more strategically while enjoying premium functionalities.

Odoo CRM

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Odoo ERP

50 to 5,000 employees.
Odoo ERP is well-suited for industries such as Manufacturing, Retail, E-commerce, Hospitality, Construction, and Professional Services. Typical users include Operations Managers, Financial Analysts, Supply Chain Coordinators, Project Managers, and IT Administrators.

Odoo CRM

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Odoo ERP

Users may seek alternatives due to Odoo's complexity, which can lead to a steep learning curve for new employees, making it challenging for small businesses or teams without dedicated IT support to implement effectively.
Some organizations might find Odoo's pricing model less favorable, especially if they require specific modules or features, prompting them to explore more cost-effective solutions that meet their budgetary constraints.
Businesses with unique operational needs may find that Odoo lacks certain specialized features or customizations, leading them to look for ERP systems that offer tailored solutions aligned with their industry requirements.

Odoo CRM

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Odoo ERP, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Total Features	12 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Odoo ERP, Odoo CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$7.25 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	One App Get Started Get the insights to make smarter decisions Design custom dashboards Real-time reports and flow charts Show more + Standard Get Started Sales Marketing Sign Show more + Custom Get Started Sales Marketing Sign Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	✗ No	✗ No
GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

Odoo ERP vs Odoo CRM User Reviews & Rating Comparison

User Ratings	4.2 (based on 245 reviews)	4 (based on 128 reviews)	4.3 (based on 119 reviews)
Rating Distribution	183 91 18 4 6	70 31 15 10 4	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights Odoo ERP's ease of use, modularity, and comprehensive features, with some concerns about integration quality and limited advanced analytics. What buyers like Ease of use Modularity and customization Comprehensive feature set Common complaints Module integration quality Limited advanced analytics	Buyer sentiment Buyer sentiment is positive across 130 reviews, with strong overall satisfaction. What buyers like Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification. User-friendly interface that is easy to navigate, even for those with non-technical backgrounds. Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation. Common complaints Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities. Can be overwhelming for new users due to the richness of features and customization options without adequate training or support. Some users report the need for minor adjustments to ensure optimal usability.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Ease of use and implementation with a friendly interface accessible to non-developers Highly modular and customizable system allowing tailored solutions without unnecessary features Comprehensive built-in modules covering a wide range of business functions Limited correlation and integration quality between modules affecting user experience Restricted access to advanced functionalities due to a limited Marketplace for additional apps	All-in-one solution covers various business needs. Strong collaboration tools enhance team productivity. Intuitive interface simplifies complex tasks. Initial setup can be time-consuming. May overwhelm new users with features.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Toyota Vectis BertinChamps	Creativi Quadrati Vectis BertinChamps	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	8 Screenshots	3 Screenshots
Videos	7 Videos	2 Videos

Alternatives

Alternatives	Odoo Accounting 4 Dolibarr ERP CRM 4.6 Odoo CRM 4	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Odoo ERP or Odoo CRM?: Odoo ERP edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Odoo ERP and Odoo CRM offer a free trial?: Yes, both Odoo ERP and Odoo CRM offer a free trial.
What is the starting price of Odoo ERP vs Odoo CRM?: Odoo ERP starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
What are the top alternatives to Odoo ERP?: Top alternatives to Odoo ERP include Odoo Accounting, Dolibarr ERP CRM, Odoo CRM, XoroERP, ERPNext.
What are the top alternatives to Odoo CRM?: Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM Comparison

Odoo ERP

Odoo CRM

Bigin by Zoho CRM

Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM — at a glance

Key differences between Odoo ERP and Odoo CRM

Compare Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Odoo ERP

Odoo CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Odoo ERP, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Compare Odoo ERP, Odoo CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Odoo ERP vs Odoo CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions