Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison
Odoo ERP
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of apps that integrate seamlessly…
Odoo CRM
Starting at $7.25 /Month
- Free Trial
- Large Enterprises
- Medium Business
The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Odoo ERP leads on user satisfaction with a 4.4-star rating across 280 reviews.
Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Odoo ERP | Odoo CRM | Bigin by Zoho CRM | Creatio CRM |
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| Rating | 4.4 / 5 | 4.2 / 5 | 4.6 / 5 | — |
| Reviews | 280 | 109 | 243 | — |
| Starting price | Contact for pricing | $7.25 /Month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | ERP Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online | Online |
| Certifications | GDPR | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between Odoo ERP and Odoo CRM
- Pricing: Odoo CRM starts at $7.25 /Month. Odoo ERP pricing is not publicly listed.
- Target audience: Odoo ERP is built for Freelancers / Consultants and Large Enterprises, while Odoo CRM targets Large Enterprises and Medium Business.
- User satisfaction: Odoo ERP scores higher with a 4.4-star average.
- Deployment: Odoo ERP supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for mid-sized businesses needing a modular, all-in-one ERP solution.
- You want an open-source ERP with integrated CRM, Ecommerce, and CMS modules.
- Your business requires flexible, customizable workflows without overwhelming complexity.
- You seek a user-friendly platform accessible to non-developers for operations and finance.
- Your company demands advanced analytics and highly customizable dashboards.
- You rely heavily on extensive third-party app integrations beyond Odoo’s marketplace.
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
Odoo ERP typically suits Freelancers / Consultants and Large Enterprises. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of ... Read More about Odoo ERP | The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.4/10 | 9.0/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employees501-5,000 employees | — | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Operations: Odoo ERP integrates various business functions into a single platform, letting you eliminate silos and improve collaboration across departments. This complete approach helps your team work more efficiently and effectively.
- Scalability: As your business grows, Odoo ERP adapts easily. You can add new modules and features to meet changing needs without overhauling existing systems.
- Cost-Effective Solution: By consolidating multiple applications into one comprehensive system, Odoo ERP reduces software costs and lowers maintenance expenses. This means we can allocate resources more strategically while enjoying premium functionalities.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50 to 5,000 employees.
- Odoo ERP is well-suited for industries such as Manufacturing, Retail, E-commerce, Hospitality, Construction, and Professional Services. Typical users include Operations Managers, Financial Analysts, Supply Chain Coordinators, Project Managers, and IT Administrators.
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may seek alternatives due to Odoo's complexity, which can lead to a steep learning curve for new employees, making it challenging for small businesses or teams without dedicated IT support to implement effectively.
- Some organizations might find Odoo's pricing model less favorable, especially if they require specific modules or features, prompting them to explore more cost-effective solutions that meet their budgetary constraints.
- Businesses with unique operational needs may find that Odoo lacks certain specialized features or customizations, leading them to look for ERP systems that offer tailored solutions aligned with their industry requirements.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
Software Demo
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How do Odoo ERP, Odoo CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 12 Features | 9 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Odoo ERP, Odoo CRM, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Odoo ERP vs Odoo CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Odoo ERP's ease of use, modularity, and comprehensive features, with some concerns about integration quality and limited advanced analytics. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 130 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Toyota  Vectis  BertinChamps |  Creativi Quadrati Vectis BertinChamps |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  8 Screenshots |  3 Screenshots |
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Videos |  7 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Odoo ERP or Odoo CRM?
- Odoo ERP edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Odoo ERP and Odoo CRM offer a free trial?
- Yes, both Odoo ERP and Odoo CRM offer a free trial.
- What is the starting price of Odoo ERP vs Odoo CRM?
- Odoo ERP starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
- What are the top alternatives to Odoo ERP?
- Top alternatives to Odoo ERP include Odoo Accounting, Dolibarr ERP CRM, Odoo CRM, XoroERP, ERPNext.
- What are the top alternatives to Odoo CRM?
- Top alternatives to Odoo CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.