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Nutshell vs Pipeline CRM vs Bigin by Zoho CRM Comparison

Last updated:

Nutshell

4.4(1,483 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to…

Pipeline CRM

4.5(1,467 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams c…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Pipeline CRM leads on user satisfaction with a 4.5-star rating across 1,467 reviews.

Nutshell vs Pipeline CRM vs Bigin by Zoho CRM — at a glance

FeatureNutshellPipeline CRMBigin by Zoho CRM
Rating4.4 / 54.5 / 54.3 / 5
Reviews1,4831,467119
Starting price$16 /User/Month$25 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyUSGlobalGlobal

Key differences between Nutshell and Pipeline CRM

  • Pricing: Nutshell starts at $16 /User/Month, while Pipeline CRM starts at $25 /User/Month.
  • Target audience: Nutshell is built for Large Enterprises and Medium Business, while Pipeline CRM targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Pipeline CRM scores higher with a 4.5-star average.
  • Deployment: Nutshell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipeline CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Nutshell vs Pipeline CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Nutshell - CRM Software
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Talk to an expert
Pipeline CRM - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Nutshell

Best for SMBs needing an easy, customizable CRM with strong support.

Choose if
  • You want a CRM with an intuitive, easy-to-use interface and quick setup.
  • Your team needs flexible workflows and pipelines tailored to specific business processes.
  • You value responsive customer support with onboarding and ongoing training resources.
Consider alternatives if
  • Your business requires advanced reporting and analytics capabilities for decision-making.
  • You rely heavily on large-scale bulk email marketing campaigns for outreach.

Pipeline CRM

Best CRM for SMBs needing simple, customizable sales pipeline management.

Choose if
  • You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
  • You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
  • You need affordable CRM software with customizable fields tailored to your sales workflow.
Consider alternatives if
  • Your company requires advanced CRM features and enterprise-grade capabilities.
  • You depend heavily on deep third-party app integrations and extensive plugin ecosystems.

Bigin by Zoho CRM

Best for

Small Business

Nutshell: Best for SMBs needing an easy, customizable CRM with strong support. Pipeline CRM: Best CRM for SMBs needing simple, customizable sales pipeline management.

Description

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features ... Read More about Nutshell

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More about Pipeline CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $16 , Billed Yearly
  • Starts from $25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.3/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-50 employees51-200 employees
11-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Nutshell

  • Streamlined Communication: Nutshell fosters collaboration by providing a centralized platform where your team can easily share insights, updates, and feedback. Imagine having all your project conversations in one place, making it easy to stay aligned and informed.
  • Enhanced Data Management: With its intuitive interface, Nutshell allows you to track and manage customer interactions effectively. You'll find that accessing vital information is just a click away, empowering you to make data-driven decisions without the clutter.
  • Customizable Workflows: Nutshell’s flexibility means you can tailor workflows to fit your unique business processes. Whether you prefer agile project management or traditional approaches, it adapts to your needs, enhancing overall productivity.

Pipeline CRM

  • Streamlined Workflow Management: With Pipeline CRM, you can effortlessly manage your team's sales processes, allowing everyone to stay organized and focused on what truly matters—closing deals. You'll appreciate how tasks and communications are centralized for easy access.
  • Enhanced Collaboration: This tool fosters a collaborative environment where team members can share insights and updates in real-time. Managers will find it easier to track progress, ensuring that everyone is aligned towards common goals.
  • Data-Driven Insights: Pipeline CRM provides robust analytics that empower you to make informed decisions. By leveraging detailed reports and dashboards, you’ll gain a clearer understanding of your sales performance and customer interactions.
Best fit

Best fit

Nutshell

  • 11 to 200 employees
  • Sales Automation, SaaS, Consulting, and various sectors within Martech and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Pipeline CRM

  • 11 to 200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Nutshell

  • Users may seek alternatives to Nutshell if they require more advanced automation features, as some competitors offer enhanced workflow capabilities that can significantly streamline sales processes and reduce manual tasks.
  • Companies with specific industry needs might look for tailored CRM solutions, as some alternatives provide niche functionalities that cater to unique business requirements or verticals, ensuring better alignment with their operations.
  • Businesses experiencing rapid growth may consider alternatives that offer scalability options, allowing them to easily expand their CRM capabilities without facing limitations as their customer base and data volume increase.

Pipeline CRM

  • Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
  • Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
  • Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Nutshell, Pipeline CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Nutshell, Pipeline CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $16 , Billed Yearly
        • $25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Nutshell

          • Contact management and communication timelines

          • Email and calendar sync

          • Customizable single sales pipeline

          Show more +

        • Nutshell Pro

          • Includes features of Nutshell plan, plus

          • Sales automation

          • Unlimited pipelines

          Show more +

        • Start Plan

          • 1 Sales Pipeline

          • People

          • 250 Deals per account (Active deals)

          Show more +

        • Develop

          • 2 Sales Pipelines

          • People

          • 2500 Deals per account (Active deals)

          Show more +

        • Grow

          • 5 Sales Pipelines

          • People

          • Unlimited Deals per account (Active deals)

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Nutshell pricing
        Pipeline CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Nutshell vs Pipeline CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        530

        345

        73

        12

        3

        581

        269

        51

        14

        8

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Nutshell for its ease of use, strong customer support, and customizable workflows, though some note limitations in reporting and bulk email capabilities.

        What buyers like

        • Ease of use
        • Customer support
        • Customizable workflows

        Common complaints

        • Limited reporting and analytics
        • Bulk email limitations

        Buyer sentiment

        Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth.

        What buyers like

        • Ease of use
        • Customizability
        • Affordability

        Common complaints

        • Limited advanced features
        • Integration limitations

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Easy-to-use interface with intuitive design

        • Strong and responsive customer support with onboarding and training resources

        • Customizable workflows and pipelines tailored to business needs

        • Limited reporting and analytics features

        • Bulk email campaign limits reduce outreach scalability

        • User-friendly and intuitive interface enabling quick onboarding

        • Highly customizable fields and layouts to fit specific workflows

        • Affordable pricing providing excellent value for small businesses

        • Limited advanced features compared to more robust CRM platforms

        • Occasional clunkiness in navigation and usability

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Fujifilm

        Fujifilm

        Monograma

        Monograma

        Matific

        Matific

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Featured Pipeline Board

        7 Screenshots

        List View screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Nutshell or Pipeline CRM?
        Pipeline CRM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Nutshell and Pipeline CRM offer a free trial?
        Yes, both Nutshell and Pipeline CRM offer a free trial.
        What is the starting price of Nutshell vs Pipeline CRM?
        Nutshell starts at $16 /User/Month. Pipeline CRM starts at $25 /User/Month.
        What are the top alternatives to Nutshell?
        Top alternatives to Nutshell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Pipeline CRM?
        Top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

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