Novanet Cloud Contact Center vs Calabrio One vs Sharpen vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Novanet Cloud Contact Center Get Quote Get Quote	Calabrio One (163) Get Quote Get Quote	Sharpen (40) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent ... Read More	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More	Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call ... Read More
Entry Level Pricing	Not Available	Not Available	Starts from $5
Free Trial Availability	Free Trial available	No free trial	No free trial
Spotsaas Score	7.9/10	8.5/10	8.1/10
User Ratings		4.2 (219)	3.6 (21)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo	Novanet Cloud Contact Center has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Novanet Cloud Contact Center, Calabrio One, Sharpen and Nextiva Compare on Features?

Total Features	7 Features	6 Features	5 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Novanet Cloud Contact Center, Calabrio One, Sharpen and Nextiva Cost?

Pricing Option
Starting From	Not Available	Not Available	$5
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

Novanet Cloud Contact Center vs Calabrio One vs Sharpen User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.2 (based on 219 reviews)	3.6 (based on 21 reviews)
Rating Distribution	No reviews available for the product	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2	Excellent 16 Very Good 18 Good 6 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Novanet Cloud Contact Center	Pros and Cons of Calabrio One Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming.	Pros and Cons of Sharpen
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
		Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	No Customers information available.	Sharpen_customers_0 Sharpen_customers_1 Sharpen_customers_2

Media and Screenshots

Screenshots	4 Screenshots	10 Screenshots	12 Screenshots
Videos	No videos available.	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Dialer360 3.8	Nextiva 4.4 TalkDesk 4.4 XCALLY	Nextiva 4.4 Claritysoft 2 Knowlarity 3.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Novanet Cloud Contact Center offers Free Trial, but Calabrio One does not.

Novanet Cloud Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Calabrio One is designed for Medium Business and Small Business.

Pricing details for both Novanet Cloud Contact Center and Calabrio One are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Novanet Cloud Contact Center includes Nextiva, TalkDesk, Dialer360, CallTools, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, Aircall and RingCentral Contact Center.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Novanet Cloud Contact Center vs Calabrio One vs Sharpen vs Nextiva - Which Tool Fits Your Business?