Compare NICE inContact CXone vs VICIdial vs Zultys MXIE

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	NICE inContact CXone (699) Get Quote Get Quote	VICIdial (40) Get Quote Get Quote	Zultys MXIE (28) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More	VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More	Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More
Free Trial Availability	No free trial	No free trial	No free trial
User Ratings	4.2 (2553)	4.4 (44)	3.9 (53)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available	Not Available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Not Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 2553 reviews)	4.4 (based on 44 reviews)	3.9 (based on 53 reviews)
Rating Distribution	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19	Excellent 28 Very Good 6 Good 3 Poor 3 Terible 0	Excellent 13 Very Good 9 Good 5 Poor 0 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Media and Screenshots

Screenshots	No screenshots available.	10 Screenshots	No screenshots available.
Videos	4 Videos	2 Videos	3 Videos

Alternatives

Alternatives	uContact 4.9 Dialpad Contact Center 4.5 Callision	Dialer360 3.8 PrimoDialler Novanet Cloud Contact Center	uContact 4.9 ZIWO 4.7 NICE inContact CXone 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither NICE inContact CXone nor VICIdial offers a free trial.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

VICIdial is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both NICE inContact CXone and VICIdial are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Some top alternatives to VICIdial includes Dialer360, PrimoDialler, Novanet Cloud Contact Center, HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, Vonage Contact Center, CallCenterHosting Predictive Dialer and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare NICE inContact CXone vs VICIdial vs Zultys MXIE

NICE inContact CXone

VICIdial

Zultys MXIE

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure