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Compare mySQM Customer Service QA vs CallTools vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

mySQM Customer Service QA - Call Center Software

mySQM Customer Service QA

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CallTools - Call Center Software

CallTools

(243)
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Overview
Affiliate Disclosure

Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides ... Read More

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.6/10

9.1/10

User Ratings

4.9

(45)
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Software Demo

Demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.9

          (based on 45 reviews)
          Rating Distribution

          No reviews available for the product

          Excellent

          238

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

          Pros and Cons

          • Efficient automation features save valuable time and enhance productivity.

          • Customization options empower users to tailor the system to their unique needs seamlessly.

          • Stellar customer support team that is ready to assist at every turn.

          • Intuitive and user-friendly interface for effortless navigation.

          • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

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          monday.com

          4.5

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          Shape
          Salesforce
          Salesforce

          4.3

          (31400 reviews)

          Media and Screenshots

          Screenshots

          No screenshots available.

          Campaign screenshot

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Zendesk Talk - Call Center Software
          Zendesk Talk

          4.3

          Nextiva - Call Center Software
          Nextiva

          4.4

          HoduCC - Call Center Software
          HoduCC

          3.8

          ChaseData - Call Center Software
          ChaseData

          4.6

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither mySQM Customer Service QA nor CallTools offers a free trial.

          mySQM Customer Service QA is designed for Large Enterprises, Medium Business and Small Business.

          CallTools is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both mySQM Customer Service QA and CallTools are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to mySQM Customer Service QA includes Nextiva, FIVE CRM, Zendesk Talk, TalkDesk, XCALLY, uContact, Call Center Studio, Truly, LiveAgent, My Hotline and Mobcall.

          Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA