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MyLiveChat vs Xeno vs Bigin by Zoho CRM Comparison

Last updated:

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

Xeno

Starting at $65 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise customer information, and manage cust…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

MyLiveChat leads on user satisfaction with a 2.6-star rating across 6 reviews.

MyLiveChat vs Xeno vs Bigin by Zoho CRM — at a glance

FeatureMyLiveChatXenoBigin by Zoho CRM
Rating2.6 / 54.3 / 5
Reviews6119
Starting price$15 /Month$65 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryLive Chat SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between MyLiveChat and Xeno

  • Pricing: MyLiveChat starts at $15 /Month, while Xeno starts at $65 /Month.
  • Deployment: MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Xeno supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare MyLiveChat vs Xeno vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert
Xeno - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

Xeno

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

MyLiveChat typically suits Large Enterprises and Medium Business. Xeno tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise ... Read More about Xeno

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $15
  • Starts from $65 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.8/10

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do MyLiveChat, Xeno and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

18 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare MyLiveChat, Xeno and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $65 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Satellite

          • 1 user included, then $25 / user / month

          • Chatbox

          • Collaborative team inbox

          Show more +

        • Lunar Rover

          • 3 users included, then $32 / user / month

          • Chatbox

          • Emails

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        MyLiveChat pricing
        Xeno pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        MyLiveChat vs Xeno User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        4

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        What buyers like

        • Web-based access
        • Sales lead tracking
        • Customer account management

        Common complaints

        • Limited advanced features
        • Basic reporting tools
        • No mobile app

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • Accessible from anywhere with internet

        • Simple and intuitive design

        • Effective for tracking sales leads

        • May not support large-scale operations

        • Limited customization options

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        Customization

        4 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, MyLiveChat or Xeno?
        MyLiveChat edges out the other on user ratings (2.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do MyLiveChat and Xeno offer a free trial?
        Yes, both MyLiveChat and Xeno offer a free trial.
        What is the starting price of MyLiveChat vs Xeno?
        MyLiveChat starts at $15 /Month. Xeno starts at $65 /Month.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Xeno?
        Top alternatives to Xeno include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, RealtimeCRM.

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