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My Clients Plus vs Sunwave vs NextGen Healthcare EHR vs Athenahealth EHR Comparison

Last updated:

My Clients Plus

3.5(1 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

MyClientsPlus by Ensora Health is a user-friendly practice management software designed specifically for mental health professionals, solo practitioners, and small group practices. It simplifies everyday operations by br…

Sunwave

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sunwave is the seamless, streamlined solution for Addiction Treatment Center operations. Combining EMR, RCM, CRM and Telehealth capabilities in a single platform, it gives you the control to centralize data management, s…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

My Clients Plus leads on user satisfaction with a 3.5-star rating across 1 reviews.

My Clients Plus vs Sunwave vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance

FeatureMy Clients PlusSunwaveNextGen Healthcare EHRAthenahealth EHR
Rating3.5 / 53.3 / 5
Reviews126
Starting priceContact for pricingContact for pricingContact for pricingContact for pricing
Free trial Yes No No No
Free version No No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryMedical Practice Management SoftwareEHR SoftwareEHR SoftwareEHR Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnlineOnlineOnline
CertificationsHIPAAHIPAASOC 2, HIPAASOC 2, HIPAA, GDPR
Data residencyUSUSGlobalUS

Key differences between My Clients Plus and Sunwave

  • Free trial: My Clients Plus offers a free trial; Sunwave does not.
  • Target audience: My Clients Plus is built for Medium Business and Small Business, while Sunwave targets Large Enterprises and Medium Business.
  • Deployment: My Clients Plus supports SaaS/Web/Cloud; Sunwave supports SaaS/Web/Cloud, Mobile - Android.

Compare My Clients Plus vs Sunwave vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

My Clients Plus - Medical Practice Management Software
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Sunwave - EHR Software
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Biggest differences

Start here before you go deeper into features.

My Clients Plus

Best for

Medium Business, Small Business

Sunwave

Best for

Large Enterprises, Medium Business, Small Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

My Clients Plus typically suits Medium Business and Small Business. Sunwave tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MyClientsPlus by Ensora Health is a user-friendly practice management software designed specifically for mental health professionals, solo practitioners, and small group practices. It ... Read More about My Clients Plus

Sunwave is the seamless, streamlined solution for Addiction Treatment Center operations. Combining EMR, RCM, CRM and Telehealth capabilities in a single platform, it gives you the control ... Read More about Sunwave

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.5

(1)

3.3

(26)

Best Company Size

1–50 Employees
5 – 200 employees
50 – 1,000+ Employees
5–50 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

My Clients Plus

  • Simplified Billing and Insurance Management: Provides integrated billing and electronic claims handling, reducing manual work and ensuring faster reimbursements.
  • Streamlined Clinical Documentation: Extensive note templates and treatment planning tools help providers save time while maintaining accuracy.
  • Enhanced Client Communication: The client portal and telehealth features ensure clients stay connected, engaged, and supported throughout their care.

Sunwave

  • Consolidated Platform for Clinical & Operational Needs: Brings together EMR, CRM, RCM billing, telehealth, and alumni outreach in a single system, reducing administrative fragmentation.
  • Well-Regarded Support and Training: Users consistently praise Sunwave’s onboarding, training programs, and ongoing customer support as highly responsive and helpful.
  • User-Friendly Interface and Simple Navigation: Many report the platform is intuitive and easy to learn, enabling teams to become productive quickly.

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit

Best fit

My Clients Plus

  • 1–50 Employees
  • Mental Health Clinics, Behavioral Health Practices, Therapy Centers
  • Psychologists, Therapists, Counselors, Clinical Social Workers, Practice Administrators

Sunwave

  • 5 – 200 employees
  • Addiction Treatment Centers, Behavioral Health Clinics, Mental Health Providers, Substance Use Disorder Programs
  • Clinicians, Program Directors, Intake Coordinators, Billing Managers, Administrative Staff, IT Support

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Watchouts

Reasons buyers look elsewhere

My Clients Plus

  • Users sometimes seek platforms with broader third-party integrations to connect with additional business or marketing tools.
  • Practices with highly specialized workflows may prefer software that allows deeper customization of templates and processes.
  • Larger organizations may choose solutions with more advanced reporting and analytics for enterprise-level data insights.

Sunwave

  • Some practices find the interface requires too many clicks, which can slow down daily operations and frustrate users.
  • Organizations needing deep customization for complex reporting or workflows may find Sunwave’s current level of flexibility falls short.
  • A few users have experienced performance slowdowns or glitches, especially with heavy data loads or during peak hours.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

Software Demo

Demo

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How do My Clients Plus, Sunwave, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?

Total Features

11 Features

15 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare My Clients Plus, Sunwave, NextGen Healthcare EHR and Athenahealth EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          My Clients Plus pricing

          Pricing information not available

          NextGen Healthcare EHR pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Not Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✓ Yes
          ✓ Yes

          GDPR

          Data Encryption

          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          My Clients Plus vs Sunwave vs NextGen Healthcare EHR User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          2

          2

          1

          0

          0

          1

          0

          0

          0

          0

          64

          62

          22

          9

          9

          5

          11

          6

          0

          8

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is mixed to positive across 5 reviews, with clear strengths and a few common watchouts.

          What buyers like

          • MyClientsPlus is built specifically for mental health providers, ensuring that all workflows, from intake to discharge, align with therapy-focused needs.
          • It offers a wide library of pre-built therapy note templates, including progress notes, assessments, and treatment plans, reducing documentation time.
          • With electronic claims, invoicing, and out-of-network claim support, billing becomes simpler and faster for practitioners without needing billing expertise.

          Common complaints

          • Some users may find restrictions in customizing templates or workflows to meet unique practice needs.
          • While user-friendly overall, new practitioners may initially require time to adapt to all features.
          • Compared to some competitors, integrations with third-party tools and platforms are less extensive.

          What buyers like

          • Comprehensive solution
          • Centralizes data management
          • Streamlines operations

          Common complaints

          • Complex implementation
          • May require training
          • Not suitable for small practices

          What buyers like

          • Easy to navigate and customize templates for individual needs, with support from the user community.
          • The system is user-friendly, quick to navigate, and has good training resources available.
          • Combines EHR and Practice Management into one system, providing a seamless experience.

          Common complaints

          • The interface design may feel outdated and lacks modern features, affecting user experience.
          • Some functions require multiple clicks to access, slowing down workflow efficiency.
          • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

          Buyer sentiment

          Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Convenient and easy to share and update electronic records.
          • Intuitive scheduling system, helpful for both office staff and patients.
          • User-friendly interface, especially for daily patient record tracking.

          Common complaints

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
          • Limited training and support resources, making navigation difficult for new users.
          • Some users find the system non-intuitive in workflows.

          Pros and Cons

          • MyClientsPlus is built specifically for mental health providers, ensuring that all workflows, from intake to discharge, align with therapy-focused needs.

          • It offers a wide library of pre-built therapy note templates, including progress notes, assessments, and treatment plans, reducing documentation time.

          • With electronic claims, invoicing, and out-of-network claim support, billing becomes simpler and faster for practitioners without needing billing expertise.

          • Some users may find restrictions in customizing templates or workflows to meet unique practice needs.

          • While user-friendly overall, new practitioners may initially require time to adapt to all features.

          • **Consolidated Platform for Clinical & Operational Needs:** Brings together EMR, CRM, RCM billing, telehealth, and alumni outreach in a single system, reducing administrative fragmentation.

          • ** Well-Regarded Support and Training:** Users consistently praise Sunwave’s onboarding, training programs, and ongoing customer support as highly responsive and helpful.

          • ** User-Friendly Interface and Simple Navigation:** Many report the platform is intuitive and easy to learn, enabling teams to become productive quickly.

          • Implementation can be resource-intensive

          • May require ongoing support for optimal use

          • Easy to navigate and customize templates for individual needs, with support from the user community.

          • The system is user-friendly, quick to navigate, and has good training resources available.

          • Combines EHR and Practice Management into one system, providing a seamless experience.

          • The interface design may feel outdated and lacks modern features, affecting user experience.

          • Some functions require multiple clicks to access, slowing down workflow efficiency.

          • Convenient and easy to share and update electronic records.

          • Intuitive scheduling system, helpful for both office staff and patients.

          • User-friendly interface, especially for daily patient record tracking.

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

          • Limited training and support resources, making navigation difficult for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Vision Care

          Vision Care

          KATZEN EYE GROUP

          KATZEN EYE GROUP

          Otis R. Bowen Center for Human Services

          Otis R. Bowen Center for Human Services

          No Customers information available.

          Media and Screenshots

          Screenshots

          MyClientsPlus by Ensora Health - Client Portal

          4 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, My Clients Plus or Sunwave?
          My Clients Plus edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do My Clients Plus and Sunwave offer a free trial?
          My Clients Plus offers a free trial. Sunwave does not.
          What is the starting price of My Clients Plus vs Sunwave?
          My Clients Plus starts at Contact for pricing. Sunwave starts at Contact for pricing.
          What are the top alternatives to My Clients Plus?
          Top alternatives to My Clients Plus include Dr in Cloud, 75Health EHR, MicroMD EMR, PracticeStudio, MedInformatix EHR.
          What are the top alternatives to Sunwave?
          Top alternatives to Sunwave include NextGen Healthcare EHR, Athenahealth EHR, Allscripts EHR, PrognoCIS, 75Health EHR.

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