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monday sales CRM by monday.com vs Creatio CRM vs Bigin by Zoho CRM Comparison

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monday sales CRM by monday.com

4.6(10 reviews)

Starting at $12 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

monday sales CRM by monday.com leads on user satisfaction with a 4.6-star rating across 10 reviews.

monday sales CRM by monday.com vs Creatio CRM vs Bigin by Zoho CRM — at a glance

Featuremonday sales CRM by monday.comCreatio CRMBigin by Zoho CRM
Rating4.6 / 54.6 / 5
Reviews10243
Starting price$12 /user/month$40 /user/month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUnited States, United Kingdom, Australia, European UnionGlobal

Key differences between monday sales CRM by monday.com and Creatio CRM

  • Pricing: monday sales CRM by monday.com starts at $12 /user/month, while Creatio CRM starts at $40 /user/month.
  • Free trial: monday sales CRM by monday.com offers a free trial; Creatio CRM does not.
  • Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; Creatio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows.

Compare monday sales CRM by monday.com vs Creatio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

monday sales CRM by monday.com

Best for

Large Enterprises, Medium Business, Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. Creatio CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $40 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(10)

Best Company Size

50-500 employees.
50–10,000+ employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

monday sales CRM by monday.com

  • Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
  • Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
  • Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

monday sales CRM by monday.com

  • 50-500 employees.
  • Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

monday sales CRM by monday.com

  • Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
  • Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
  • Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do monday sales CRM by monday.com, Creatio CRM and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

78 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

Compare monday sales CRM by monday.com, Creatio CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , yearly
        • $40 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Basic CRM

          $15

          /user/month

          • Unlimited customizable pipelines

          • Unlimited contacts

          • Unlimited boards

          Show more +

        • Standard CRM

          $20

          /user/month

          • Advanced account, contact, & deal management

          • 2-way email integration with Gmail and Outlook

          • Activity management

          Show more +

        • Pro CRM

          $33

          /user/month

          • Sales forecasting

          • Email tracking & automations

          • Google Calendar sync

          Show more +

        • Browse all pricing plans
        • Growth

          $40

          /user/month

          • Provide automation to SMB clients

          • No-code user interface designer

          • No-code workflow designers

          Show more +

        • Enterprise

          $75

          /user/month

          • Enable full-scale automation for corporate and enterprise needs

          • No-code user interface designer

          • No-code workflow designers

          Show more +

        • Unlimited

          Custom

          /user/month

          • Access the full platform, all CRM products, and AI with no per-user limits

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        monday sales CRM by monday.com pricing
        Creatio CRM pricingBigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 United States🇬🇧 United Kingdom🇦🇺 Australia🌐 European Union

        monday sales CRM by monday.com vs Creatio CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        12

        8

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        Common complaints

        • Initial learning curve for some users due to feature depth and customization options.
        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
        • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

        What buyers like

        • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
        • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
        • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

        Common complaints

        • Initial implementation often needs careful planning to fully align processes with business requirements.
        • Advanced workflow design and configuration may require time and training for new users.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        • Initial learning curve for some users due to feature depth and customization options.

        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

        • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

        • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

        • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

        • Initial implementation often needs careful planning to fully align processes with business requirements.

        • Advanced workflow design and configuration may require time and training for new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used monday sales CRM by monday.com, Creatio CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Adobe

        Adobe

        NBC

        NBC

        Coca-Cola

        Coca-Cola

        Nasdaq

        Nasdaq

        Colgate-Palmolive

        Colgate-Palmolive

        ENT Credit Union

        ENT Credit Union

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Customize board with columns screenshot

        3 Screenshots

        Creatio

        6 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, monday sales CRM by monday.com or Creatio CRM?
        monday sales CRM by monday.com edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do monday sales CRM by monday.com and Creatio CRM offer a free trial?
        monday sales CRM by monday.com offers a free trial. Creatio CRM does not.
        What is the starting price of monday sales CRM by monday.com vs Creatio CRM?
        monday sales CRM by monday.com starts at $12 /user/month. Creatio CRM starts at $40 /user/month.
        What are the top alternatives to monday sales CRM by monday.com?
        Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Creatio CRM?
        Top alternatives to Creatio CRM include Bigin by Zoho CRM, Initiative CRM, Kylas, Kapture CRM, HubSpot CRM.