Luma Health vs Solutionreach Comparison
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Solutionreach
Starting at Contact for pricing
- Large Enterprises
- Small Business
Solutionreach is patient engagement software that automates appointment reminders, recall campaigns, intake forms, and communication workflows for healthcare practices. It handles repetitive patient outreach tasks so pro…
Luma Health leads on user satisfaction with a 4.8-star rating across 72 reviews.
Luma Health vs Solutionreach — at a glance
| Feature | Luma Health | Solutionreach |
|---|---|---|
| Rating | 4.8 / 5 | 4.4 / 5 |
| Reviews | 72 | 135 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | — |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Luma Health and Solutionreach
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Solutionreach supports Browser Based (Cloud).
Luma Health vs Solutionreach — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Luma Health vs Solutionreach: Biggest differences
Start here before you go deeper into features.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
Best for automating patient communication and scheduling in small to medium healthcare practices.
- You run a small or medium healthcare practice needing streamlined patient engagement.
- You want to reduce time spent on repetitive administrative tasks like reminders and intake.
- You need a comprehensive solution covering communication, scheduling, and patient intake.
- You require transparent, fixed pricing upfront for budgeting purposes.
- You are a very large enterprise needing extensive customization and scalability.
Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. Solutionreach: Best for automating patient communication and scheduling in small to medium healthcare practices.
Description | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health | Solutionreach is patient engagement software that automates appointment reminders, recall campaigns, intake forms, and communication workflows for healthcare practices. It handles ... Read More about Solutionreach |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Luma Health and Solutionreach Compare on Features?
Total Features | 5 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Luma Health and Solutionreach on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Luma Health vs Solutionreach: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Luma Health vs Solutionreach Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Luma Health User Reviews & Rating Comparison
User Ratings | 4.4 (based on 135 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of automating patient communications, with some concerns about pricing transparency and scalability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Luma Health and Solutionreach Customers
Customers |  Cisco  Stanford Medicine  TMC | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Top Alternatives to Luma Health and Solutionreach in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Luma Health or Solutionreach?
- Luma Health edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Luma Health and Solutionreach offer a free trial?
- Neither Luma Health nor Solutionreach currently lists a free trial.
- What is the starting price of Luma Health vs Solutionreach?
- Luma Health starts at Contact for pricing. Solutionreach starts at Contact for pricing.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include CareMessage, WELL, Relatient, Clearwave, FollowMyHealth.
- What are the top alternatives to Solutionreach?
- Top alternatives to Solutionreach include Doctible, ChartLogic Patient Portal, DearDoc, FollowMyHealth, DoctorLogic.