Luma Health vs Phreesia Comparison
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Phreesia
Starting at Contact for pricing
- Large Enterprises
- Small Business
Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients alike, Phreesia offers a dynam…
Luma Health leads on user satisfaction with a 4.8-star rating across 72 reviews.
Luma Health vs Phreesia — at a glance
| Feature | Luma Health | Phreesia |
|---|---|---|
| Rating | 4.8 / 5 | 4.0 / 5 |
| Reviews | 72 | 18 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | — |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Luma Health and Phreesia
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Phreesia supports Browser Based (Cloud).
Luma Health vs Phreesia — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Luma Health vs Phreesia: Biggest differences
Start here before you go deeper into features.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
Best for health systems needing complex patient intake and multi-EHR integration.
- You manage patient intake across multiple specialties within a health system.
- Your organization handles complex risk-sharing agreements like ACOs.
- You require seamless integration with multiple EHR systems.
- You run a small clinic without complex EHR integration needs.
- You need transparent, off-the-shelf pricing without lengthy sales consultation.
Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. Phreesia: Best for health systems needing complex patient intake and multi-EHR integration.
Description | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health | Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients ... Read More about Phreesia |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Luma Health and Phreesia Compare on Features?
Total Features | 5 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Luma Health and Phreesia on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Luma Health vs Phreesia: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Luma Health vs Phreesia Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Luma Health User Reviews & Rating Comparison
User Ratings | 4 (based on 18 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for its specialized healthcare intake capabilities, tempered by concerns about pricing transparency and implementation complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Luma Health and Phreesia Customers
Customers |  Cisco  Stanford Medicine  TMC |  Piedmont  VCS  Houston |
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Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to Luma Health and Phreesia in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Luma Health or Phreesia?
- Luma Health edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Luma Health and Phreesia offer a free trial?
- Neither Luma Health nor Phreesia currently lists a free trial.
- What is the starting price of Luma Health vs Phreesia?
- Luma Health starts at Contact for pricing. Phreesia starts at Contact for pricing.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include CareMessage, WELL, Relatient, Clearwave, FollowMyHealth.
- What are the top alternatives to Phreesia?
- Top alternatives to Phreesia include FollowMyHealth, Clearwave, Luma Health, WELL, ChartLogic Patient Portal.