FollowMyHealth vs Luma Health Comparison
FollowMyHealth
Starting at Contact for pricing
- Large Enterprises
- Small Business
FollowMyHealth is a mobile patient engagement platform that delivers pre-, point-, and post-acute care instructions to patients on any device. Providers can send condition-specific content, collect patient responses, and…
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Luma Health leads on user satisfaction with a 4.8-star rating across 72 reviews.
FollowMyHealth vs Luma Health — at a glance
| Feature | FollowMyHealth | Luma Health |
|---|---|---|
| Rating | 3.8 / 5 | 4.8 / 5 |
| Reviews | 20 | 72 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Platforms | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between FollowMyHealth and Luma Health
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: FollowMyHealth supports Browser Based (Cloud); Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
FollowMyHealth vs Luma Health — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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FollowMyHealth vs Luma Health: Biggest differences
Start here before you go deeper into features.
Best for enterprise healthcare providers needing flexible, mobile patient engagement.
- You require a mobile platform enabling patient activation anytime, anywhere.
- Your organization manages chronic care with comprehensive pre-, during-, and post-acute instructions.
- You have dedicated patient engagement or care management teams to handle medium complexity setup.
- You are a small clinic with limited IT resources and need simple implementation.
- You need transparent, out-of-the-box pricing to evaluate ROI easily.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
FollowMyHealth: Best for enterprise healthcare providers needing flexible, mobile patient engagement. Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management.
Description | FollowMyHealth is a mobile patient engagement platform that delivers pre-, point-, and post-acute care instructions to patients on any device. Providers can send condition-specific content, ... Read More about FollowMyHealth | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FollowMyHealth and Luma Health Compare on Features?
Total Features | 8 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FollowMyHealth and Luma Health on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Plans |
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FollowMyHealth vs Luma Health: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
FollowMyHealth vs Luma Health Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FollowMyHealth User Reviews & Rating Comparison
User Ratings | 3.8 (based on 20 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the platform's patient engagement capabilities but note concerns around pricing transparency and moderate user satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
FollowMyHealth and Luma Health Customers
Customers | No Customers information available. |  Cisco  Stanford Medicine  TMC |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
|---|---|---|
Videos |  1 Videos |  3 Videos |
Top Alternatives to FollowMyHealth and Luma Health in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FollowMyHealth or Luma Health?
- Luma Health edges out the other on user ratings (4.8 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FollowMyHealth and Luma Health offer a free trial?
- Neither FollowMyHealth nor Luma Health currently lists a free trial.
- What is the starting price of FollowMyHealth vs Luma Health?
- FollowMyHealth starts at Contact for pricing. Luma Health starts at Contact for pricing.
- What are the top alternatives to FollowMyHealth?
- Top alternatives to FollowMyHealth include Luma Health, Relatient, Updox, Solutionreach, WELL.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include CareMessage, WELL, Relatient, Clearwave, FollowMyHealth.