Luma Health Reviews in June 2025: User Ratings, Pros & Cons

"It isnt very user convenient"

What do you like best about Luma Health? The messaging platform has potential to be a nice platform What do you dislike about Luma Health?

"Luma Illuminates the Way"

What do you like best about Luma Health? The Luma Health product offers automated functions that enable streamlined and improved patient engagement with limited human involvement. The core functionality is practical and operates seamlessly within the healthcare ecosystem, facilitating increased system performance and reduced FTE workload, enabling the workforce to focus on higher-level functions. Furthermore, Luma has ample room for flexibility and adaptation to specific system use cases, ...

"so much easier to use and being able to text"

What do you like best about Luma Health? Being able to text and not have to call makes my job so much easier What do you dislike about Luma Health?

"An Amazing Tool for Healthcare Professionals!"

What do you like best about Luma Health? I absolutely love the ease and quickness of sending secure messages to our patients with referral/appointment information. You can include every detail for them without having to play phone tag. and I can move onto the next task but still have a conversation with the patient if necessary.

"Excellent and efficient"

What do you like best about Luma Health? I like how easy it is to use and how helpful it is for me to communicate with my pt.s and to be very direct but also detailed if I need to. This is a great system!

"SCHEDULING"

What do you like best about Luma Health? THE PAPERWORK FILLING OUT IS good and the times reminders. What do you dislike about Luma Health?

"Premier digital front door solution!"

What do you like best about Luma Health? After over a year of discovery and vetting multiple vendors, Luma was an immediate stand out as being the most comprehensive solution for our needs. We knew the initial push had to be engaging patients through a seamless communication tool to introduce web and mobile experiences that would build the foundation for future digital endeavors. We were looking for a platform that eliminated the need for disparate processes and technology that would help ...

"User-friendly platform that has created operational efficiencies our EMR system could not."

What do you like best about Luma Health? I like how easy and straight-forward the platform is. This has made staff training incredibly easy, even for those late adopters. The secure texting feature has improved patient communication and increased patient satisfaction.

"Easy to use, generally intuitive"

What do you like best about Luma Health? Ease of texting patients and clients to gather necessary information prior to appointments. (Especially insurance cards, medical history, demographics etc) I can also notify them of other insurance issues to help resolve them faster. (Coordination of benefits, prior authorization or other denials)

"Luma health review"

What do you like best about Luma Health? It makes my day at work run so much more efficiently when patients can reschedule easier through text than through calling our