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LiveCaller vs InstaContact vs Bigin by Zoho CRM Comparison

Last updated:

LiveCaller

4.0(1 reviews)

Starting at $12.60 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team…

InstaContact

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

InstaContact is a powerful, cloud-based CRM software for businesses who want to increase their direct sales. The intuitive software offers instant online quotes, plus lots of extra functionality such as the ability to ha…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

LiveCaller leads on user satisfaction with a 4.0-star rating across 1 reviews.

LiveCaller vs InstaContact vs Bigin by Zoho CRM — at a glance

FeatureLiveCallerInstaContactBigin by Zoho CRM
Rating4.0 / 54.3 / 5
Reviews1119
Starting price$12.60 /Month$49 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryLive Chat SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between LiveCaller and InstaContact

  • Pricing: LiveCaller starts at $12.60 /Month, while InstaContact starts at $49 /Month.
  • Deployment: LiveCaller supports SaaS/Web/Cloud; InstaContact supports SaaS/Web/Cloud.

Compare LiveCaller vs InstaContact vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveCaller - Live Chat Software
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Talk to an expert
InstaContact - CRM Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

LiveCaller

Best for

Large Enterprises, Medium Business, Small Business

InstaContact

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

LiveCaller typically suits Large Enterprises and Medium Business. InstaContact tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and ... Read More about LiveCaller

InstaContact is a powerful, cloud-based CRM software for businesses who want to increase their direct sales. The intuitive software offers instant online quotes, plus lots of extra ... Read More about InstaContact

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12.60 , Billed Yearly
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.6/10

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

InstaContact has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do LiveCaller, InstaContact and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

4 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LiveCaller, InstaContact and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12.60 , Billed Yearly
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • LiveCaller

          • $14 per Month billed Yearly

          • $12.60 per Month billed Monthly

          • $11.70 per Month billed Yearly

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        LiveCaller pricing
        InstaContact pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        LiveCaller vs InstaContact User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        8

        6

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 14 reviews, with strong overall satisfaction.

        What buyers like

        • Optimal call management
        • Quick response times
        • Increased sales success

        Common complaints

        • Limited to phone sales
        • May require training
        • Not suitable for non-sales teams

        What buyers like

        • Cloud-based accessibility
        • Instant online quotes
        • Email campaign management

        Common complaints

        • Limited offline capabilities
        • Basic reporting features
        • May lack advanced customization

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive call management tools streamline sales processes.

        • Real-time insights help teams adapt quickly to challenges.

        • May not cater to businesses focused solely on digital sales.

        • Requires a commitment to phone-based sales strategies.

        • User-friendly design enhances adoption rates.

        • Quick access to quotes accelerates sales processes.

        • Limited offline functionality may hinder some users.

        • Basic reporting may not meet all needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        LiveCaller screenshot

        4 Screenshots

        InstaContact screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LiveCaller or InstaContact?
        LiveCaller edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LiveCaller and InstaContact offer a free trial?
        Yes, both LiveCaller and InstaContact offer a free trial.
        What is the starting price of LiveCaller vs InstaContact?
        LiveCaller starts at $12.60 /Month. InstaContact starts at $49 /Month.
        What are the top alternatives to LiveCaller?
        Top alternatives to LiveCaller include ZoomInfo Chat, LiveAgent, LiveChat, Contact At Once, Crisp.
        What are the top alternatives to InstaContact?
        Top alternatives to InstaContact include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

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