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Compare LiveAgent vs Supportbench vs Zendesk Support vs Zoho Desk

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Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $32 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

9.0/10

User Ratings

4.9

(19)
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Software Demo

Demo

Features

Total Features

25 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $32 , Billed Yearly
          Pricing Plans
          • Not Available
          • Business

            • Ticket Management

            • Email Management

            • Chat

            Show more +

          • Enterprise

            • Includes features of Business plan, plus

            • Custom Roles Permissions

            • Customer Roles

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          72

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          LiveAgent_customers_0

          LiveAgent_customers_0

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_2

          LiveAgent_customers_2

          Wolseley

          Wolseley

          Payfirma

          Payfirma

          Southern Solutions

          Southern Solutions

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          3 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and Supportbench offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Supportbench is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveAgent Starts at $15/User/Month whereas for Supportbench Starts at $32/Month when Billed Yearly.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to Supportbench includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Teamwork Desk, ProProfs Help Desk, HelpDesk, CRMdesk, UseDesk, HESK, DeskXpand, CallView 360 and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].