LiveAgent vs Provide Support vs HelpCrunch vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveAgent (870) Get Quote Get Quote	Provide Support (53) Get Quote Get Quote	HelpCrunch (243) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More	"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More
Entry Level Pricing	Starts from $15	Starts from $8.25 , Billed Yearly	Starts from $12 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.3/10	9.2/10
User Ratings	4.7 (1542)	4.5 (85)	4.5 (194)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do LiveAgent, Provide Support, HelpCrunch and ZoomInfo Chat Compare on Features?

Total Features	25 Features	8 Features	21 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do LiveAgent, Provide Support, HelpCrunch and ZoomInfo Chat Cost?

Pricing Option
Starting From	$15	$8.25 , Billed Yearly	$12 , Billed Yearly
Pricing Plans	Not Available	Small Business Get Started 1 seat All features included Branding free Free Get Started Unlimited seats All features included Corporate Get Started 3 seats All features included Branding free Browse all pricing plans	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

LiveAgent vs Provide Support vs HelpCrunch User Reviews & Rating Comparison

User Ratings	4.7 (based on 1542 reviews)	4.5 (based on 85 reviews)	4.5 (based on 194 reviews)
Rating Distribution	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1	Excellent 36 Very Good 16 Good 0 Poor 0 Terible 1	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8
Expert's Review generated by AI	No Expert ai Review available for the product	Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more
Pros and Cons	Pros and Cons of LiveAgent	Pros and Cons of Provide Support Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years. Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency. Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool. Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty. Lack of extensive instructions for new users may lead to confusion during initial setup or operation. Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.	Pros and Cons of HelpCrunch Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

List of Customers

Customers	LiveAgent_customers_0 LiveAgent_customers_1 LiveAgent_customers_2	NIIT Quality Logo Articulate	ESB Halebop Seranking

Media and Screenshots

Screenshots	14 Screenshots	6 Screenshots	No screenshots available.
Videos	5 Videos	1 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveAgent and Provide Support offer a Free Trial.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Provide Support is designed for Large Enterprises, Medium Business and Small Business.

Pricing for LiveAgent Starts at $15/User/Month whereas for Provide Support Starts at $8.25/Month when Billed Yearly.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

LiveAgent vs Provide Support vs HelpCrunch vs ZoomInfo Chat - Which Tool Fits Your Business?

LiveAgent

Provide Support

HelpCrunch

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do LiveAgent, Provide Support, HelpCrunch and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do LiveAgent, Provide Support, HelpCrunch and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

LiveAgent vs Provide Support vs HelpCrunch User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of LiveAgent

Pros and Cons of Provide Support

Pros and Cons of HelpCrunch

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure