LiveAgent vs Intercom vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveAgent (870) Get Quote Get Quote	Intercom (2496) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Starts from $15	Starts from $59
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.8/10	9.8/10
User Ratings	4.7 (1542)	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

How do LiveAgent, Intercom and ZoomInfo Chat Compare on Features?

Total Features	25 Features	38 Features
Unique Features
	Get Quote	Get Quote

What Do LiveAgent, Intercom and ZoomInfo Chat Cost?

Pricing Option
Starting From	$15	$59
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

LiveAgent vs Intercom User Reviews & Rating Comparison

User Ratings	4.7 (based on 1542 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	No Expert ai Review available for the product	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Pros and Cons of LiveAgent	Pros and Cons of Intercom Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

List of Customers

Customers	LiveAgent_customers_0 LiveAgent_customers_1 LiveAgent_customers_2	No Customers information available.

Media and Screenshots

Screenshots	14 Screenshots	4 Screenshots
Videos	5 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveAgent offers Free Trial, but Intercom does not.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for LiveAgent Starts at $15/User/Month whereas for Intercom Starts at $59/Month.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

LiveAgent vs Intercom vs ZoomInfo Chat - Which Tool Fits Your Business?

LiveAgent

Intercom

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do LiveAgent, Intercom and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do LiveAgent, Intercom and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

LiveAgent vs Intercom User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of LiveAgent

Pros and Cons of Intercom

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure