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LinkedChat vs LiveChat vs ZoomInfo Chat Comparison

Last updated:

LinkedChat

4.3(49 reviews)

Starting at $9 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, Hip…

LiveChat

4.4(2,017 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LiveChat leads on user satisfaction with a 4.4-star rating across 2,017 reviews.

LinkedChat vs LiveChat vs ZoomInfo Chat — at a glance

FeatureLinkedChatLiveChatZoomInfo Chat
Rating4.3 / 54.4 / 5
Reviews492,017
Starting price$9 /Month$16 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobalUS

Key differences between LinkedChat and LiveChat

  • Pricing: LinkedChat starts at $9 /Month, while LiveChat starts at $16 /User/Month.
  • User satisfaction: LiveChat scores higher with a 4.4-star average.
  • Deployment: LinkedChat supports SaaS/Web/Cloud; LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare LinkedChat vs LiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LinkedChat - Live Chat Software
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LiveChat - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

LinkedChat

Best for

Large Enterprises, Medium Business, Small Business

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LinkedChat typically suits Large Enterprises and Medium Business. LiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular ... Read More about LinkedChat

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Starts from $16 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

7.7/10

9.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.3

(49)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

LinkedChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do LinkedChat, LiveChat and ZoomInfo Chat Compare on Features?

Total Features

4 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LinkedChat, LiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , Billed Yearly
        • $16 , Billed Yearly
        • Not Available

        Pricing Plans

        • Startup

          • Unlimited operators

          • 1 live chat widget

          • Unlimited bandwidth

          Show more +

        • Business

          • Unlimited operators

          • 2 live chat widgets

          • Unlimited bandwidth

          Show more +

        • Enterprise

          • Unlimited operators

          • 5 live chat widgets

          • Unlimited bandwidth

          Show more +

        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        LinkedChat pricing
        LiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        LinkedChat vs LiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        29

        11

        4

        1

        1

        525

        192

        46

        8

        20

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 46 reviews, with strong overall satisfaction.

        What buyers like

        • Seamless customer experience
        • Multiple channel support
        • No additional software needed

        Common complaints

        • Limited analytics features
        • Basic customization options
        • May not suit all industries

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • No additional software simplifies setup.

        • Quick onboarding allows for immediate use.

        • Supports multiple channels for diverse communication.

        • Limited analytics may hinder performance tracking.

        • Customization options may not meet all needs.

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        All customers

        7 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LinkedChat or LiveChat?
        LiveChat edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LinkedChat and LiveChat offer a free trial?
        Yes, both LinkedChat and LiveChat offer a free trial.
        What is the starting price of LinkedChat vs LiveChat?
        LinkedChat starts at $9 /Month. LiveChat starts at $16 /User/Month.
        What are the top alternatives to LinkedChat?
        Top alternatives to LinkedChat include ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp, LiveEngage.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.

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