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LightSpeed Restaurant vs Drchrono vs NextGen Healthcare EHR vs Athenahealth EHR Comparison

Last updated:

LightSpeed Restaurant

4.2(826 reviews)

Starting at $69 /Month

  • Free Trial
  • Medium Business
  • Small Business

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, from table ordering and payments t…

Drchrono

3.4(137 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Drchrono enables doctors to focus more on their patient’s care than on administrative processes. It provides customization to fit the specific needs of each doctor, saving them time and boosting their business. Accessibl…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

LightSpeed Restaurant leads on user satisfaction with a 4.2-star rating across 826 reviews.

LightSpeed Restaurant vs Drchrono vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance

FeatureLightSpeed RestaurantDrchronoNextGen Healthcare EHRAthenahealth EHR
Rating4.2 / 53.4 / 53.3 / 5
Reviews82613726
Starting price$69 /MonthContact for pricingContact for pricingContact for pricing
Free trial Yes No No No
Free version No No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPOS SoftwareEHR SoftwareEHR SoftwareEHR Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnlineOnline
CertificationsSOC 2, HIPAASOC 2, HIPAASOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobalUS

Key differences between LightSpeed Restaurant and Drchrono

  • Pricing: LightSpeed Restaurant starts at $69 /Month. Drchrono pricing is not publicly listed.
  • Free trial: LightSpeed Restaurant offers a free trial; Drchrono does not.
  • Target audience: LightSpeed Restaurant is built for Medium Business and Small Business, while Drchrono targets Large Enterprises and Medium Business.
  • User satisfaction: LightSpeed Restaurant scores higher with a 4.2-star average.
  • Deployment: LightSpeed Restaurant supports SaaS/Web/Cloud, Mobile - iOS, Installed - Mac; Drchrono supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare LightSpeed Restaurant vs Drchrono vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Drchrono - EHR Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

LightSpeed Restaurant

Best for small to medium restaurants needing contactless ordering and integrated delivery.

Choose if
  • You want a POS with built-in contactless ordering and payment features.
  • Your restaurant requires integrated delivery and e-commerce capabilities within the POS.
  • You value an intuitive interface with comprehensive real-time reporting and analytics.
Consider alternatives if
  • You operate a large enterprise needing highly customizable or complex POS workflows.
  • You require extensive multi-location centralized management and consistent customer support.

Drchrono

Best for

Large Enterprises, Medium Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

LightSpeed Restaurant typically suits Medium Business and Small Business. Drchrono tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, ... Read More about LightSpeed Restaurant

Drchrono enables doctors to focus more on their patient’s care than on administrative processes. It provides customization to fit the specific needs of each doctor, saving them time and ... Read More about Drchrono

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

Entry Level Pricing

  • Starts from $69
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

Not Available

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

3.3

(26)

Best Company Size

Small BusinessMedium Business
1 – 50 Employees
50 – 1,000+ Employees
5–50 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Drchrono

  • Customizable, mobile-first clinical platform: Offers iOS‑optimized EMR, free-draw note-taking, lab orders, speech-to-text, e-prescribing, and patient portal—all accessible via mobile devices.
  • Integrated telehealth and RCM capabilities: Includes native telemedicine, revenue‑cycle management, charting, appointment scheduling, and billing, reducing reliance on multiple systems.
  • Flexible feature tiers with transparent onboarding: Multiple plans (Prometheus to Apollo Plus), with onboarding, data migration, and customization assistance under subscription

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit

Best fit

Drchrono

  • 1 – 50 Employees
  • Ambulatory Care, Primary Care, Specialty Clinics, Telemedicine Providers
  • Physicians, Nurse Practitioners, Medical Assistants, Practice Managers, Billing Coordinators, Telehealth Staff

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Watchouts

Reasons buyers look elsewhere

Drchrono

  • Users needing cross-platform access note the absence of a native Android app.
  • Complaints include slow ticket responses, absence of phone support, and inconsistent issue resolution.
  • Reports of freezing, sluggish loading, and periodic outages impact productivity.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do LightSpeed Restaurant, Drchrono, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?

Total Features

15 Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare LightSpeed Restaurant, Drchrono, NextGen Healthcare EHR and Athenahealth EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $69
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          LightSpeed Restaurant pricing
          Drchrono pricing
          NextGen Healthcare EHR pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✓ Yes

          GDPR

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          LightSpeed Restaurant vs Drchrono vs NextGen Healthcare EHR User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          1022

          88

          10

          30

          267

          56

          17

          7

          5

          62

          64

          62

          22

          9

          9

          5

          11

          6

          0

          8

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall buyer sentiment is mixed, with praise for ease of use and reporting but concerns about customer service and billing issues.

          What buyers like

          • Ease of use
          • Comprehensive reporting
          • Responsive customer support

          Common complaints

          • Customer service delays
          • Billing and pricing problems

          Buyer sentiment

          Buyer sentiment is mixed across 147 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Easy access for providers to their clients, especially with the video chat feature.
          • Automates routine tasks, enhancing productivity.
          • Can be accessed anywhere as it is cloud-based.

          Common complaints

          • Poor customer service with delayed responses and lack of support.
          • Inconsistent software performance, with occasional downtime and system crashes.
          • Cluttered user interface that may not be intuitive for all users.

          What buyers like

          • Easy to navigate and customize templates for individual needs, with support from the user community.
          • The system is user-friendly, quick to navigate, and has good training resources available.
          • Combines EHR and Practice Management into one system, providing a seamless experience.

          Common complaints

          • The interface design may feel outdated and lacks modern features, affecting user experience.
          • Some functions require multiple clicks to access, slowing down workflow efficiency.
          • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

          Buyer sentiment

          Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Convenient and easy to share and update electronic records.
          • Intuitive scheduling system, helpful for both office staff and patients.
          • User-friendly interface, especially for daily patient record tracking.

          Common complaints

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
          • Limited training and support resources, making navigation difficult for new users.
          • Some users find the system non-intuitive in workflows.

          Pros and Cons

          • Intuitive and easy-to-use interface

          • Comprehensive reporting and real-time analytics

          • Responsive and helpful customer support when available

          • Inconsistent customer service quality with long wait times reported

          • Billing accuracy issues and unexpected price increases

          • Easy access for providers to their clients, especially with the video chat feature.

          • Automates routine tasks, enhancing productivity.

          • Can be accessed anywhere as it is cloud-based.

          • Poor customer service with delayed responses and lack of support.

          • Inconsistent software performance, with occasional downtime and system crashes.

          • Easy to navigate and customize templates for individual needs, with support from the user community.

          • The system is user-friendly, quick to navigate, and has good training resources available.

          • Combines EHR and Practice Management into one system, providing a seamless experience.

          • The interface design may feel outdated and lacks modern features, affecting user experience.

          • Some functions require multiple clicks to access, slowing down workflow efficiency.

          • Convenient and easy to share and update electronic records.

          • Intuitive scheduling system, helpful for both office staff and patients.

          • User-friendly interface, especially for daily patient record tracking.

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

          • Limited training and support resources, making navigation difficult for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Exclucity

          Exclucity

          Fleurty Girl

          Fleurty Girl

          Loyal Tee

          Loyal Tee

          No Customers information available.

          Vision Care

          Vision Care

          KATZEN EYE GROUP

          KATZEN EYE GROUP

          Otis R. Bowen Center for Human Services

          Otis R. Bowen Center for Human Services

          No Customers information available.

          Media and Screenshots

          Screenshots

          Customers

          6 Screenshots

          EHR Overview

          2 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, LightSpeed Restaurant or Drchrono?
          LightSpeed Restaurant edges out the other on user ratings (4.2 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do LightSpeed Restaurant and Drchrono offer a free trial?
          LightSpeed Restaurant offers a free trial. Drchrono does not.
          What is the starting price of LightSpeed Restaurant vs Drchrono?
          LightSpeed Restaurant starts at $69 /Month. Drchrono starts at Contact for pricing.
          What are the top alternatives to LightSpeed Restaurant?
          Top alternatives to LightSpeed Restaurant include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Toast.
          What are the top alternatives to Drchrono?
          Top alternatives to Drchrono include NextGen Healthcare EHR, Athenahealth EHR, Practice Fusion, 75Health EHR, EZ EHR.

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