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SumUp - New SaaS Software

SumUp Review: Is It The Right POS Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

GDPRSOC 2
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Starts from $0 / month when monthly, also offers free forever plan

DHLDHL
FLiXBUSFLiXBUS

Trusted by many companies including DHL

Integrates with

QuickbooksQuickbooks
XeroXero
WixWix
PrestaShopPrestaShop

What is SumUp?

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and in-store. Enjoy the advantage of instant money sending and receiving and limitless free bank transfers. Access your account 24 hours a day, 7 days a week through the app or a PC, so you can easily monitor your business finances, anywhere and anytime. Plus, get a

Pricing

  • Starts from $0 / month when monthly

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

SumUp Software Demo

SumUp was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider SumUp

Team types
Large Enterprises, Medium Business

Why teams choose SumUp

  • Supports multiple payment methods seamlessly.

  • Offers 24/7 access to financial data.

  • Cost-effective for small businesses.

Is SumUp right for you?

What buyers should know before shortlisting SumUp

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup.

With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a simple, mobile-first solution. It’s particularly strong in Europe and growing globally through strategic integrations and partnerships.

Pros and cons

SumUp pros and cons

  • SumUp pros
  • Supports multiple payment methods seamlessly.

  • Offers 24/7 access to financial data.

  • Cost-effective for small businesses.

  • SumUp cons
  • May not scale well for larger businesses.

  • Transaction fees can add up.

4.0/5 rating
10,049 verified reviews
Free plan available

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Get started with SumUp

Try the free plan and upgrade when ready.

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See how it stacks up

Compare SumUp side-by-side with top POS Software alternatives.

Square Point of Sale
ShopKeep
Lightspeed Retail
+12 more
Compare alternatives

What is the pricing of SumUp?

Free TrialNot available
Free Plan✓ Included
PricingStarts from $0 / month when monthly
Pricing Model
FreemiumQuotation Based

SumUp reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction.

What buyers like

  • Easy integration with accounting and eCommerce platforms
  • Supports both in-person and online payments
  • No monthly subscription required

Common complaints

  • May not suit complex restaurant or enterprise setups
  • Limited advanced POS features (e.g., detailed inventory, loyalty)

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Poor

(1389)

What users are saying

PB

paul barnett

11/11/24

1 out of 5

DO NOT TOUCH, DO NOT TOUCH

Have been waiting for a payout for over 5 days only for Sum up to say they would not release the money for 2 months. Who do these people think they ...

Read more

JJ

Jasim Javed

11/11/24

5 out of 5

I had the pleasure of meeting Mr Aadam Field Relationship Manager

I had the pleasure of meeting Mr. Aadam Nebi, our local Field Relationship Manager for SUMUP, and I couldn’t be more impressed. He was exceptionally ...

Read more

QO

Queen Of Hearts

11/09/24

5 out of 5

Hamza is incredible

Hamza is incredible, extremely helpful and very informative! I am so glad I left world pay!

AM

Ali Mahmoud

11/08/24

5 out of 5

It was nice of my new account manager…

It was nice of my new account manager Akshay to come in and provide me with new information regarding savings on my transaction fee’s as well as order ...

Read more

MH

Mrs hayley malin

11/08/24

5 out of 5

Raj was really polite

Raj was really polite, helped with a few questions I had about the system. Gave me a free stand. Great guy

AS

Ania Stark-Ketcher

11/08/24

5 out of 5

Following on from our meeting today

Following on from our meeting today, I cannot thank Imran Khan, our Account Manager, for all he has done for the organisation today. He was extremely ...

Read more

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Trusted by teams at

What are the features of SumUp?

41%

Feature coverage

14 of 34 tracked features

Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…

Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…

Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…

Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep custo…

Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…

Online Store Builder is an innovative software that allows users to easily create and manage their own online store. It is a user-friendly p…

Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…

Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…

Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…

A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…

Supplier Management is a crucial component of any business organization that involves managing relationships with suppliers and vendors. It…

Security & Compliance

SumUp security and data handling

Key compliance certifications and security features for IT and security teams evaluating SumUp.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Very Good

Compare SumUp vs WePay

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Excellent

Compare SumUp vs Square Payments

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Good

Compare SumUp vs PayPal Here

Payments made easy and affordable.

Very Good

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Very Good

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Effortless payments, faster growth.

Compare SumUp vs PayNet

Secure payments made simple.

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SumUp Customers

DHL-logo

DHL

FLiXBUS-logo

FLiXBUS

Help & Contact

SumUp Support Options

Customer ServiceBusiness HoursOnline
LocationLondon, United Kingdom

Frequently Asked Questions About SumUp

Common questions buyers ask before choosing SumUp.

SumUp is a POS Software. SumUp offers Invoice Payment, Online Store Builder, Saved Cards, Gift Card Management, Self Service Portal and many more functionalities.

Buyers commonly note the following limitations of SumUp: May not scale well for larger businesses.; Transaction fees can add up.; Limited features compared to larger POS systems..

Some top alternatives to SumUp includes Square Point of Sale, ShopKeep, Lightspeed Retail, WePay and Workvivo.

SumUp offers Freemium, Quotation Based pricing models

Yes, SumUp can integrate with Quickbooks, Xero, Wix, PrestaShop and many more.You can find more integration for SumUp here

The starting price of SumUp is $0/month when monthly

Ready to try it?

Get started with SumUp

Get started with the free plan — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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