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Knowmax vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Knowmax is an all-in-one knowledge management tool designed for enhancing customer engagement. With its powerful support features such as content creation and curation, library management, ... Read More

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $7 , yearly

Free Trial Availability

  • No free trial

Spotsaas Score

Not Available

9.7/10

User Ratings

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Software Demo

Demo

How do Knowmax, Zoho Desk, Zendesk Support and Tidio Helpdesk Compare on Features?

Total Features

0 Features

27 Features

Unique Features

No features

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    What Do Knowmax, Zoho Desk, Zendesk Support and Tidio Helpdesk Cost?

    Pricing Option

        Starting From

        • Not Available
        • $7 , yearly

        Pricing Plans

        • Not Available
        • Express

          $9

          /user/month

          • Small business essentials:

          • Email

          • Social media

          Show more +

        • Standard

          $20

          /user/month

          • Everything in Express +

          • Live chat (Business Messaging)

          • Instant messaging

          Show more +

        • Professional

          $35

          /user/month

          • Everything in Standard +

          • Telephony

          • Blueprints

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        zoho-desk pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        Get Quote

        Knowmax vs Zoho Desk vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        2628

        Very Good

        1272

        Good

        213

        Poor

        15

        Terible

        19

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

        Pros and Cons

        Pros and Cons of Knowmax

        Pros and Cons of Zoho Desk

        • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

        • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

        • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

        • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

        • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

        • Configuring advanced features and integrations may require time and technical knowledge.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Vodafone

        Vodafone

        Airtel

        Airtel

        Celcom

        Celcom

        NHS

        NHS

        Rogers

        Rogers

        ESSILOR

        ESSILOR

        Media and Screenshots

        Screenshots

        No screenshots available.

        Zoho Desk

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zoho Desk offers Free Trial, but Knowmax does not.

        Knowmax is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for Knowmax are unavailable.

        Some top alternatives to Knowmax includes Kustomer, Freshservice, Freshdesk, Zoho Desk, Zendesk Support, Motadata HelpDesk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, HESK, NABD System, SmartSupport, KMS Lighthouse and Omnistar Kbase.

        Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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