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Knowlarity vs Claritysoft vs Bigin by Zoho CRM Comparison

Last updated:

Knowlarity

3.7(17 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences…

Claritysoft

2.0(101 reviews)

Starting at $49 /month

  • Large Enterprises
  • Medium Business

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Knowlarity leads on user satisfaction with a 3.7-star rating across 17 reviews.

Knowlarity vs Claritysoft vs Bigin by Zoho CRM — at a glance

FeatureKnowlarityClaritysoftBigin by Zoho CRM
Rating3.7 / 52.0 / 54.3 / 5
Reviews17101119
Starting priceContact for pricing$49 /month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCall Center SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Knowlarity and Claritysoft

  • Pricing: Claritysoft starts at $49 /month. Knowlarity pricing is not publicly listed.
  • Free trial: Knowlarity offers a free trial; Claritysoft does not.
  • User satisfaction: Knowlarity scores higher with a 3.7-star average.
  • Deployment: Knowlarity supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Claritysoft supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Knowlarity vs Claritysoft vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Knowlarity - Call Center Software
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Talk to an expert
Claritysoft - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Knowlarity

Best for medium to large teams needing multi-channel, scalable call center solutions.

Choose if
  • You require seamless integration with HubSpot for marketing and sales alignment.
  • Your team values a user-friendly interface with efficient bulk SMS and call reporting.
  • You need a flexible, pay-for-what-you-use model that scales with your business.
Consider alternatives if
  • Your organization depends heavily on extensive third-party app integrations beyond HubSpot.
  • Your team lacks technical support to manage complex features and onboarding processes.

Claritysoft

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Knowlarity typically suits Large Enterprises and Medium Business. Claritysoft tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More about Knowlarity

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity ... Read More about Claritysoft

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.7

(17)

Best Company Size

50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Knowlarity

  • Seamless Communication: With Knowlarity, you can enhance your team's connectivity through cloud-based communication solutions. Managers will appreciate how easy it is to streamline calls, messages, and video conferences, all in one place.
  • Advanced Analytics: Executives can leverage powerful analytics tools to gain insights into call patterns and customer interactions. This data-driven approach allows for informed decision-making that can significantly improve business outcomes.
  • Scalability & Flexibility: As your organization grows, so can Knowlarity. Its scalable solutions are designed to adapt to your changing needs, ensuring that you only pay for what you use—perfect for both startups and established enterprises.
Best fit

Best fit

Knowlarity

  • 50 to 500 employees.
  • Industries: Telecom, E-commerce, Customer Service, Education, Healthcare, and Real Estate.
  • Job Titles: Customer Support Managers, Sales Executives, Marketing Managers, Operations Managers, and Business Analysts.
Watchouts

Reasons buyers look elsewhere

Knowlarity

  • Users may seek alternatives to Knowlarity if they require more customizable features, as some businesses have unique communication needs that standard solutions might not fully address.
  • Companies experiencing budget constraints might explore lower-cost options, as Knowlarity's pricing may not align with every organization's financial capabilities.
  • Businesses looking for enhanced customer support may consider alternatives, especially if they feel that Knowlarity's service response times or support resources do not meet their expectations.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Knowlarity, Claritysoft and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Knowlarity, Claritysoft and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Claritysoft pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Knowlarity vs Claritysoft User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        20

        0

        0

        0

        0

        10

        0

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Knowlarity’s integration capabilities and user-friendly interface but note challenges with complex features and limited integrations.

        What buyers like

        • Ease of use
        • Integration with HubSpot
        • Feature-rich call and SMS handling

        Common complaints

        • Limited app integrations
        • Complexity for new users

        Buyer sentiment

        Buyer sentiment is cautious across 11 reviews, with several recurring concerns in feedback.

        What buyers like

        • Customizable for unique business needs, even accessible for beginners.
        • Intuitive and user-friendly interface, simplifying daily tasks and operations.
        • Strong integration capabilities, particularly with email, enabling better communication workflows.

        Common complaints

        • Lack of connectivity between modules, requiring manual data updates and increasing risk of discrepancies.
        • Automation features and streamlined functions could be improved for quicker, more effective usage.
        • Some setups and changes require highly tech-savvy users, which may hinder user experience for non-experts.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless integration with HubSpot

        • User-friendly interface with easy navigation

        • Efficient bulk SMS and detailed call reporting

        • Limited marketplace options for advanced functionalities and app integrations

        • Complex features can overwhelm new users without adequate support

        • Easy to deploy and use.

        • Reliable performance with Microsoft technology.

        • Intuitive interface for quick learning.

        • Customization options may be limited.

        • Advanced features may be lacking.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Reliance Foundation

        Reliance Foundation

        Cushman

        Cushman

        Fortis

        Fortis

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Charts

        1 Screenshots

        Claritysoft - Email Marketing

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Knowlarity or Claritysoft?
        Knowlarity edges out the other on user ratings (3.7 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Knowlarity and Claritysoft offer a free trial?
        Knowlarity offers a free trial. Claritysoft does not.
        What is the starting price of Knowlarity vs Claritysoft?
        Knowlarity starts at Contact for pricing. Claritysoft starts at $49 /month.
        What are the top alternatives to Knowlarity?
        Top alternatives to Knowlarity include Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live.
        What are the top alternatives to Claritysoft?
        Top alternatives to Claritysoft include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

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