Kapture CRM vs Creatio Comparison
Kapture CRM
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…
Creatio
Starting at $25 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…
Kapture CRM leads on user satisfaction with a 5.0-star rating across 72 reviews.
Kapture CRM vs Creatio — at a glance
| Feature | Kapture CRM | Creatio |
|---|---|---|
| Rating | 5.0 / 5 | 4.7 / 5 |
| Reviews | 72 | 61 |
| Starting price | $15 /User/Month | $25 /user/month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Low Code Development Platforms (LCDP) Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | US | Global |
Key differences between Kapture CRM and Creatio
- Pricing: Kapture CRM starts at $15 /User/Month, while Creatio starts at $25 /user/month.
- User satisfaction: Kapture CRM scores higher with a 5.0-star average.
- Deployment: Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Kapture CRM vs Creatio — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Kapture CRM vs Creatio: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for automating and customizing CRM workflows without coding.
- You need a no-code platform with high customization freedom for CRM and workflows.
- Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
- You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
- Your team has very limited technical expertise and struggles with integrations.
- You are a small business sensitive to pricing and steep learning curves.
Kapture CRM typically suits Large Enterprises and Medium Business. Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM | Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.0/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50–500 Employees | 50 to 500 employeesMedium to large enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
- The CRM includes a reliable ticketing system that helps manage customer inquiries and support requests efficiently.
- Customizable Workflows: Users can design workflows for their specific business needs, improving operational efficiency.
- Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
- Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
- Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.
Best fit
- 50–500 Employees
- E-commerce, Retail, Hospitality, Telecommunications, Information Technology
- Sales Manager, Customer Support Manager, IT Manager, Operations Manager
- 50 to 500 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Reasons buyers look elsewhere
- Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
- Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
- Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.
- Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
- Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
- Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.
Software Demo
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How do Kapture CRM and Creatio Compare on Features?
Total Features | 34 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Kapture CRM and Creatio on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Kapture CRM vs Creatio: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Kapture CRM vs Creatio Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Kapture CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 47 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Kapture CRM and Creatio Customers
Customers |  Treebo  SOS Children's Village  FCM Travel Solutions |  Skeyes  DFS Aviation Services  Onco360 |
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Media and Screenshots
Screenshots |  5 Screenshots |  10 Screenshots |
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Videos |  4 Videos |  3 Videos |
Top Alternatives to Kapture CRM and Creatio in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Kapture CRM or Creatio?
- Kapture CRM edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Kapture CRM and Creatio offer a free trial?
- Yes, both Kapture CRM and Creatio offer a free trial.
- What is the starting price of Kapture CRM vs Creatio?
- Kapture CRM starts at $15 /User/Month. Creatio starts at $25 /user/month.
- What are the top alternatives to Kapture CRM?
- Top alternatives to Kapture CRM include Bigin by Zoho CRM, Creatio CRM, Zoho CRM Plus, ConvergeHub, eSalesTrack.
- What are the top alternatives to Creatio?
- Top alternatives to Creatio include TeamDesk, Oracle Application Express, Caspio, UI Bakery, Visual LANSA.