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Jotform vs Zoho Survey Comparison

Last updated:

Jotform

4.4(822 reviews)

Starting at $24 /Month

  • Individuals
  • Freelancers / Consultants

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Jotform vs Zoho Survey — at a glance

FeatureJotformZoho Survey
Rating4.4 / 54.4 / 5
Reviews8221,156
Starting price$24 /Month$25 /Month
Free trial No Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalGlobal

Key differences between Jotform and Zoho Survey

  • Pricing: Jotform starts at $24 /Month, while Zoho Survey starts at $25 /Month.
  • Free trial: Zoho Survey offers a free trial; Jotform does not.
  • Target audience: Jotform is built for Individuals and Freelancers / Consultants, while Zoho Survey targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Jotform supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Jotform vs Zoho Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Jotform - Online Form Builder Software
Talk to an expert
Talk to an expert
Zoho Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Jotform

Best for quick, no-code form building with strong ease of use.

Choose if
  • You need to create forms rapidly without any coding skills.
  • Your team values intuitive, drag-and-drop form creation tools.
  • You require reliable customer support and secure data handling.
Consider alternatives if
  • You need highly advanced form design and formatting customization.
  • Your workflows demand complex automation beyond basic form building.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Jotform: Best for quick, no-code form building with strong ease of use. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.

Description

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do Jotform and Zoho Survey Compare on Features?

Total Features

27 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Jotform and Zoho Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $25 , Billed Yearly

      Pricing Plans

      • Starter

        • 5 Forms Form Limit

        • 100 Monthly Submissions

        • 100 MB Available Space

        Show more +

      • Bronze

        • 25 Forms Form Limit

        • 1,000 Monthly Submissions

        • 1 GB Available Space

        Show more +

      • Silver

        • 50 Forms Form Limit

        • 2,500 Monthly Submissions

        • 10 GB Available Space

        Show more +

      • Browse all pricing plans

      Pricing Page

      Jotform pricing
      Zoho Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Jotform User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      Rating Distribution

      735

      84

      7

      19

      102

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity.

      What buyers like

      • Ease of use
      • Customer support
      • Form creation efficiency

      Common complaints

      • Limited customization
      • Pricing complexity

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • User-friendly platform with intuitive navigation for all skill levels

      • Extensive tools for efficient form creation and management

      • Responsive and helpful customer support

      • Limited form formatting options restrict customization

      • Difficulties with deleting forms and submissions

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Media and Screenshots

      Screenshots

      Form Builder screenshot

      6 Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      2 Videos

      Top Alternatives to Jotform and Zoho Survey in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Jotform or Zoho Survey?
      Jotform and Zoho Survey are closely matched with equal user ratings of 4.4. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do Jotform and Zoho Survey offer a free trial?
      Zoho Survey offers a free trial. Jotform does not.
      What is the starting price of Jotform vs Zoho Survey?
      Jotform starts at $24 /Month. Zoho Survey starts at $25 /Month.
      What are the top alternatives to Jotform?
      Top alternatives to Jotform include Cognito Forms, Zoho Forms, Formsite, Formstack, Paperform.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.

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