JivoChat vs Acefone vs CometChat Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Acefone
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Acefone is a leading international provider of cloud communication services, designed to support startups, SMBs, and enterprises in enhancing their communication systems. With a customer base of over 5,000 businesses, Ac…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
JivoChat leads on user satisfaction with a 3.9-star rating across 91 reviews.
JivoChat vs Acefone vs CometChat — at a glance
| Feature | JivoChat | Acefone | CometChat |
|---|---|---|---|
| Rating | 3.9 / 5 | — | 4.4 / 5 |
| Reviews | 91 | — | 116 |
| Starting price | $13 /User/Month | Contact for pricing | $149 /Month |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Cloud Communication Platforms | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | GDPR | SOC 2 | SOC 2, HIPAA, GDPR |
| Data residency | US | Global | Global |
Key differences between JivoChat and Acefone
- Pricing: JivoChat starts at $13 /User/Month. Acefone pricing is not publicly listed.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Acefone supports SaaS/Web/Cloud.
Compare JivoChat vs Acefone vs CometChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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JivoChat, Acefone vs CometChat: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Large Enterprises, Medium Business, Small Business
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
JivoChat typically suits Large Enterprises and Medium Business. Acefone tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Acefone is a leading international provider of cloud communication services, designed to support startups, SMBs, and enterprises in enhancing their communication systems. With a customer ... Read More about Acefone | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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SpotScoreWhat's this? ↗ | 9.6/10 | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JivoChat, Acefone and CometChat Compare on Features?
Total Features | 9 Features | 21 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JivoChat, Acefone and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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JivoChat, Acefone vs CometChat: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
JivoChat, Acefone vs CometChat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | — | — |
Multi-Factor Auth (MFA) | — | — |
Data Encryption | ✓ Yes | — |
Audit Logs | — | — |
Data Residency | 🇺🇸 US | 🌐 Global |
JivoChat vs Acefone User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| No expert review available for this product | Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
JivoChat, Acefone and CometChat Customers
Customers | No Customers information available. |  Cipla  Uber  SAP | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots |
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Videos |  2 Videos |  1 Videos |
Alternatives to JivoChat, Acefone, CometChat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Acefone?
- JivoChat edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JivoChat and Acefone offer a free trial?
- Yes, both JivoChat and Acefone offer a free trial.
- What is the starting price of JivoChat vs Acefone?
- JivoChat starts at $13 /User/Month. Acefone starts at Contact for pricing.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
- What are the top alternatives to Acefone?
- Top alternatives to Acefone include CometChat, SignalWire, Telnyx, RingCaptcha, Skool.