Jira vs QuickDesk vs Bigin by Zoho CRM Comparison
Jira
Starting at $7.53 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and launch world-class products. From si…
QuickDesk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, support, and research. The Quic…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Jira leads on user satisfaction with a 4.4-star rating across 17,380 reviews.
Jira vs QuickDesk vs Bigin by Zoho CRM — at a glance
| Feature | Jira | QuickDesk | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.3 / 5 | 4.3 / 5 |
| Reviews | 17,380 | 4 | 119 |
| Starting price | $7.53 /user/month | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Product Management Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between Jira and QuickDesk
- Pricing: Jira starts at $7.53 /user/month. QuickDesk pricing is not publicly listed.
- Free trial: Jira offers a free trial; QuickDesk does not.
- User satisfaction: Jira scores higher with a 4.4-star average.
- Deployment: Jira supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; QuickDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Jira vs QuickDesk vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Product Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for Agile teams needing customizable, robust project management.
- You manage SaaS product development or consulting projects with Agile methods.
- Your team requires highly configurable workflows and detailed real-time reporting.
- You need strong integration capabilities with popular development and collaboration tools.
- Your team prefers simple, minimal project management without complexity.
- You require extensive third-party app integrations beyond Jira Marketplace limits.
Large Enterprises, Medium Business, Small Business
Small Business
Jira typically suits Large Enterprises and Medium Business. QuickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More about Jira | QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, ... Read More about QuickDesk | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Project Management: With Jira, teams can effortlessly plan, track, and manage projects in one centralized platform. You'll find that it enhances collaboration and ensures everyone is on the same page.
- Customizable Workflows: Jira offers the flexibility to tailor workflows according to your team's unique processes. This adaptability means you can optimize productivity without compromising your established practices.
- Real-Time Reporting & Analytics: Managers will appreciate Jira’s powerful reporting features, providing valuable insights into project progress and team performance. These metrics enable informed decision-making and strategic planning.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50 to 5,000 employees
- SaaS, Consulting, Fintech, Martech, and Revtech
- Project Managers, Software Developers, Agile Coaches, Product Owners, and QA Engineers
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Jira due to its complexity, particularly for smaller teams or projects that require a more straightforward, user-friendly interface without the steep learning curve associated with Jira's extensive features.
- Budget constraints can drive users to consider alternatives, as some options offer similar functionalities at a lower cost, making them more accessible for startups or smaller organizations with limited resources.
- Teams might look for solutions that better integrate with their existing tools and workflows, as Jira's integration capabilities can sometimes be limited or cumbersome compared to other platforms designed for seamless connectivity.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Jira, QuickDesk and Bigin by Zoho CRM Compare on Features?
Total Features | 41 Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Jira, QuickDesk and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Jira vs QuickDesk User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users highly value Jira for its powerful Agile support, customization, and integration, though some find it complex initially. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  ebay  Square |  Align Group  motorist.sg  combinesell |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  6 Screenshots |  3 Screenshots |
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Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Jira or QuickDesk?
- Jira edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Jira and QuickDesk offer a free trial?
- Jira offers a free trial. QuickDesk does not.
- What is the starting price of Jira vs QuickDesk?
- Jira starts at $7.53 /user/month. QuickDesk starts at Contact for pricing.
- What are the top alternatives to Jira?
- Top alternatives to Jira include Trello, Confluence, Asana, SwiftKanban, Kanbanize.
- What are the top alternatives to QuickDesk?
- Top alternatives to QuickDesk include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.