Ivanti Service Manager vs C2 ATOM Comparison
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
C2 ATOM
Starting at $50 /User/Month
- Large Enterprises
- Medium Business
C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user c…
C2 ATOM leads on user satisfaction with a 4.3-star rating across 53 reviews.
SpotSaaS Analysis
Ivanti Service ManagerC2 ATOM
The core difference between Ivanti Service Manager and C2 ATOM is that Ivanti offers a comprehensive service management platform, while C2 ATOM provides a cost-effective solution at a fixed price. Ideal buyers for Ivanti Service Manager are organizations seeking extensive service management capabilities, whereas C2 ATOM is suited for budget-conscious businesses looking for a straightforward service management tool.
Who should pick which
- Comprehensive service management platform:
- Suitable for organizations with complex service needs:
- Offers extensive customization options:
- Ideal for larger enterprises:
- Focuses on IT service management:
- Integrates with various IT tools:
- Cost-effective service management solution:
- Fixed pricing at $50:
- Best for small to medium-sized businesses:
- Simple and user-friendly interface:
- Focuses on essential service management features:
- Quick implementation and setup:
Ivanti Service Manager vs C2 ATOM — at a glance
| Feature | Ivanti Service Manager | C2 ATOM |
|---|---|---|
| Rating | 3.8 / 5 | 4.3 / 5 |
| Reviews | 386 | 53 |
| Starting price | Contact for pricing | $50 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | US |
Key differences between Ivanti Service Manager and C2 ATOM
- Pricing: C2 ATOM starts at $50 /User/Month. Ivanti Service Manager pricing is not publicly listed.
- Free trial: Ivanti Service Manager offers a free trial; C2 ATOM does not.
- User satisfaction: C2 ATOM scores higher with a 4.3-star average.
- Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; C2 ATOM supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Ivanti Service Manager vs C2 ATOM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Ivanti Service Manager typically suits Large Enterprises and Medium Business. C2 ATOM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager | C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More about C2 ATOM |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Ivanti Service Manager and C2 ATOM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Ivanti Service Manager User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Total Wine and More  SinClair Community College  AdventistHealth | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  3 Screenshots |
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Videos |  2 Videos |  4 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti Service Manager or C2 ATOM?
- C2 ATOM edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti Service Manager and C2 ATOM offer a free trial?
- Ivanti Service Manager offers a free trial. C2 ATOM does not.
- What is the starting price of Ivanti Service Manager vs C2 ATOM?
- Ivanti Service Manager starts at Contact for pricing. C2 ATOM starts at $50 /User/Month.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
- What are the top alternatives to C2 ATOM?
- Top alternatives to C2 ATOM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.