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Compare Intercom vs Desku vs Zendesk Support vs Zoho Desk

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Desku - Help Desk Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

7.9/10

User Ratings
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Software Demo

Demo

Features

Total Features

38 Features

32 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • $19 , Billed Yearly
          Pricing Plans
          • Not Available
          • Startup

            • Unlimited Tickets

            • Up to 5 Email Address

            • Unlimited Knowledge Base

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          • Team

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

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          • Business

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          No reviews available for the product

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

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          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          Desku

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Desku offers Free Trial, but Intercom does not.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Desku is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Intercom Starts at $59/Month whereas for Desku Starts at $19/User/Month when Billed Yearly.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Desku includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, MessageDesk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, UseDesk, HelpdeskEddy, Desk360, BoldDesk and Alerty.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].