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Compare Instabug vs Usersnap vs Airbrake

Instabug - Bug Tracking Software
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Usersnap - Bug Tracking Software
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Airbrake - Bug Tracking Software
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Overview

Description

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
  • Starts from $29
Free Trial Availability
Spotsaas Score

9.6/10

9.4/10

9.2/10

User Ratings

4.5

(95)

4.5

(21)
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Software Demo

Demo

Features

Total Features

9 Features

10 Features

12 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • Not Available
              • Not Available
              • $29
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Mobile - Android
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Mobile - Android
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Mobile - Android
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Not Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              199

              Very Good

              104

              Good

              12

              Poor

              5

              Terible

              4

              Excellent

              41

              Very Good

              10

              Good

              0

              Poor

              0

              Terible

              1

              Excellent

              40

              Very Good

              12

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting ...Read more

              Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

              Airbrake stands out as a reliable tool for error tracking and monitoring system performance. Users appreciate the instant visibility of errors, especially with the Slack integration, which ...Read more

              Pros and Cons
              • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

              • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

              • Integration with JIRA and Slack for efficient management and communication.

              • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

              • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

              • Account management complexities, leading to accidental charges and challenges in changing settings.

              • Seamless integration and easy setup process with high adaptability and intuitive interface.

              • Effective in collecting user feedback and providing valuable insights for decision-making.

              • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

              • Excellent customer support with quick responses and valuable assistance.

              • Limited mobile device functionality compared to desktop usage.

              • Lack of advanced features like video recording.

              • Provides instant visibility of errors through Slack integration, allowing quick notifications.

              • Easy to use with clear and detailed event searches, enhancing error tracking efficiency.

              • Integrates well with existing systems and codebases, offering seamless integration.

              • Offers real-time error reporting with detailed stack traces and environment details.

              • The UI could be more appealing and user-friendly, with room for improvement.

              • Ongoing improvements needed in the web interface for better usability.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers

              No Customers information available.

              Cisco

              Cisco

              Lyft

              Lyft

              Facebook

              Facebook

              No Customers information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              Usersnap screenshot

              8 Screenshots

              7 Screenshots

              Videos
              video-0

              1 Videos

              video-0

              3 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Instabug and Usersnap offer a Free Trial.

              Instabug is designed for Large Enterprises, Medium Business and Small Business.

              Usersnap is designed for Large Enterprises, Medium Business and Small Business.

              Pricing details for both Instabug and Usersnap are unavailable at this time. Contact the respective providers for more information.

              Some top alternatives to Instabug includes The Bug Squasher, Sentry, Bugsnag, Zoho BugTracker, Bugfender, BugHost, Bug-Track.com, Disbug, Crash Catch and BugBattle.

              Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].