Pivotal Tracker Review: Is It The Right Project Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
Starts from $6.50 / User / Month, also offers free forever plan
Groupon
BBC
Berkley
Ign
TINTTrusted by teams including Groupon
Overview
Pricing
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Buyer feedback
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What is Pivotal Tracker?
The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, collaboration, and visibility. See the status of all your projects in one place. Track the progress of each stakeholder without emailing back and forth or gathering for meetings. Keep all stakeholders up-to-date on team progress with activity feed or notifications. Manage tasks for your team in real time. Pivotal Tracker works on top of your existing systems, no need to bring another piece of software into your organization.
Pricing
Starts from $6.50 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Platform
Web + mobile app (iOS & Android)
Pivotal Tracker Software Demo
Pivotal Tracker was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Pivotal Tracker
- Use cases
- Software Development, Information Technology, Startups
- Team types
- Software Developers, Product Managers
- Company size
- 5 to 100 Employees.
Why teams choose Pivotal Tracker
Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve.
Simplifies project management with features like ticket organization, task prioritization, and backlog management.
Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication.
Is Pivotal Tracker right for you?
What buyers should know before shortlisting Pivotal Tracker
Pivotal Tracker is a project management tool built for Agile and Scrum teams. Its interface supports quick task organization, priority setting, and progress tracking.
Core features include story creation, blocker management, epic tracking, velocity tracking, and integrations with GitHub and Slack. Verify in a demo that the tool's workflow matches your team's Agile process.
Pivotal Tracker is optimized for software development—if your team manages non-technical projects or needs heavy customization, test whether the fixed story-based structure fits your work. Check the customization limits: you cannot modify the core story lifecycle or create custom field types beyond the standard story properties.
Confirm integration coverage before committing. While GitHub and Slack connect natively, other tools may require workarounds or third-party connectors.
For teams larger than 50 people or managing 100+ stories across multiple epics, run a performance test in the trial to verify the interface remains responsive. Pricing is per-user monthly.
Confirm whether your team size and project count fall within the plan limits, and test whether the reporting features (velocity charts, burndown) meet your tracking needs before purchase.
Pivotal Tracker pros and cons
- Pivotal Tracker pros
Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve.
Simplifies project management with features like ticket organization, task prioritization, and backlog management.
Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication.
- Pivotal Tracker cons
Limited customization of features like card workflows and progression, which may restrict advanced use cases.
Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless.
Ready to try it?
Get started with Pivotal Tracker
Start your free trial — no credit card required.
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Compare Pivotal Tracker side-by-side with top Project Management Software alternatives.
What is the pricing of Pivotal Tracker?
Pivotal Tracker Pricing Plans
Free
Unlimited core features
Unlimited read-only seats
Unlimited projects : 5 project limit
Startup
$10
/Month
Unlimited core features
Unlimited read-only seats
Unlimited projects
30-day free trial
Standard
$6.50
/User/Month
Unlimited core features
Unlimited read-only seats
Unlimited projects
30-day free trial
Volume discounts
Enterprise
Unlimited core features
Unlimited read-only seats
Unlimited projects
30-day free trial
Volume discounts
Show more +
Pivotal Tracker reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 110 reviews, with strong overall satisfaction.
What buyers like
- Clean interface with quick onboarding and minimal learning curve.
- Organizes tickets, prioritizes tasks, and manages backlogs without complexity.
- Integrates with GitHub and Slack for shared workflow and communication.
Common complaints
- Limited customization of card workflows and progression may restrict advanced use cases.
- Better suited for smaller or less complex projects; larger projects may hit ceiling.
- No in-depth time-tracking tools, which can challenge detailed project management.
What users are saying
AK
Ancel K
11/03/23
"Excellent tool for project management and collaboration."
What do you like best about Pivotal Tracker? With Pivotal Tracker, you and your team can simply reorganize any inquiries or tickets you or your ...
Read more
AJ
Asif J
10/02/23
"CEO TechBits"
What do you like best about Pivotal Tracker? All Project were manged on Pivotal for Beeline Communication LLC Chicago What do you dislike about ...
Read more
AU
Anonymous User
09/18/23
"Easy setup to get going fast"
What do you like best about Pivotal Tracker? Relatively easy to set up if you're short on time and need to move fast with your team. If Jira is too ...
Read more
AU
Anonymous User
09/14/23
"Pivotal Tracker manages our entire engineering workflow"
What do you like best about Pivotal Tracker? Overall product ease of use and tool flexibility What do you dislike about Pivotal Tracker?
GC
Gabrielle C
09/12/23
"Great for Scrum"
What do you like best about Pivotal Tracker? As a Product Owner, there are several great aspects of Pivotal Tracker: the view, ease of creating ...
Read more
MS
M S
07/31/23
"Simplest yet Powerful Project Management Tool I adore like anything."
What do you like best about Pivotal Tracker? Simple and easy to onboard yourself and your team in just a few minutes. It has many features that help ...
Read more
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What are the features of Pivotal Tracker?
Pivotal Tracker helps teams manage budgets through integrations or custom workflows. Teams can track work estimates, monitor time spent on s…
Idea management in Pivotal Tracker involves capturing, organizing, and prioritizing new feature ideas and suggestions from internal teams or…
Pivotal Tracker lets users create bug stories and assign them distinct labels or types. These issues can be prioritized, scheduled, and trac…
Pivotal Tracker includes a Kanban-like interface that shows real-time visibility into story status using columns such as Icebox, Backlog, Cu…
Milestone tracking in Pivotal Tracker uses iterations and project markers to define key delivery points. Teams can group stories by epic or…
Pivotal Tracker measures completion percentage using story points and accepted story counts within each iteration or epic. As stories are co…
Pivotal Tracker uses Agile methodologies to help teams break down product goals into epics, stories, and iterations. The tool uses velocity…
A project template is a project that contains work packages and activities that you know you'll use again and again on other projects. Proje…
Pivotal Tracker simplifies status tracking through its visual interface, where each story's position shows its current state—from "unschedul…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
The process of recording and tracking hours spent and expenses related to projects is known as time and expense. Multiple timesheet and expe…
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Why buyers keep looking beyond Pivotal Tracker
Some users find Pivotal Tracker's customization options limited, especially when adapting to unique team workflows or specific project requirements.
While the interface is straightforward, some users feel it appears dated and lacks modern design elements, which can affect the overall user experience.
Reports of slow loading times and lag, particularly when accessing stories or attachments, have led some teams to seek more responsive alternatives.
Users have noted the absence of features that allow team members to easily view and search for their own stories within a project.
Pivotal Tracker does not offer Gantt chart views, which some teams find essential for visualizing project timelines and dependencies.
Despite its simplicity, new users may find it challenging to adapt to Pivotal Tracker's specific terminologies and workflows, necessitating additional training.
Pivotal Tracker Customers
Groupon
BBC
Berkley
Ign
TINT
Guild Education
ZOLA Electric
SenseGrow
729 Solutions
Whole Whale
Pivotal Tracker Support Options
Frequently Asked Questions About Pivotal Tracker
Common questions buyers ask before choosing Pivotal Tracker.
Pivotal Tracker is a Project Management Software. Pivotal Tracker offers Project Templates, Idea Management, Kanban Board, Time & Expense Tracking, Task Management and many more functionalities.
Buyers commonly note the following limitations of Pivotal Tracker: Limited customization of features like card workflows and progression, which may restrict advanced use cases.; Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless.; Lack of more in-depth time-tracking tools can pose challenges for detailed project management..
Some top alternatives to Pivotal Tracker includes Quickbase , Smartsheet, ClickUp, Jira and Project Insight.
Pivotal Tracker offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of Pivotal Tracker is $6.50/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].